

Northern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Sun
closed
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Very well detailed, answered our questions quickly and professionally, made my home owning experience fairly simple I very much enjoyed my experience with the people at ruoff mortgage in warsaw indiana.
Reply from Sonia Niccum-Gunderson
March 16th, 2026 04:43 PM
I'm pleased to hear that your home owning experience was straightforward and enjoyable, Steven. Providing detailed information and prompt, professional responses are priorities for me. If you have any more questions or need assistance in the...
read more
Amy Helmen is the best loan officer in town! She is extremely knowledgeable about her profession and very clearly cares for her clients. She always showed patience with my high maintenance needs and kept me informed along the way and solved...
read more
Reply from Owner
March 17th, 2026 10:22 AM
Amy, it’s heartening to receive such generous feedback. I'm glad that my knowledge and dedication made a positive impact on your experience. Having the opportunity to assist you with patience and resolve any issues proactively was important...
read more
It is clear that Amy Helmen is extremely knowledgeable in her profession and actually cares for her clients. MANY times I kept her on the phone about 10 times longer than I should have asking loads of questions and she always showed patience...
read more
Reply from Amy Helmen, Ruoff Mortgage
March 9th, 2026 07:35 PM
I really appreciate your positive feedback, Amy. No matter how many questions you had I was happy to talk through every scenario and then some. Helping clients like you is what I enjoy most!
This was our second time using Linda for our home buying process, and she made everything go so smoothly on the loan side of things. We were so thankful for her experience and her anticipation of our needs. She always keep us "in the loop"...
read more
Reply from Linda Riley
March 16th, 2026 04:05 PM
Kyle, thank you for trusting me once again with your home buying process. It's gratifying to hear that my experience and communication kept things running smoothly for you. If there's anything more you need down the line, please feel free to...
read more
Lori was extremely helpful during the whole process. she was quick with responses and available for any questions
Reply from Lori Horney, Ruoff Mortgage
March 5th, 2026 07:20 PM
I'm pleased to know that you found my assistance helpful, Kayleigh. Being responsive and available for any questions is important to me, and I'm glad I could support you throughout the process. If there's anything more you need, please feel...
read more
Mary Karabatak, Ruoff Mortgage has received a review with 5 star rating from Kerry M
Reply from Owner
May 14th, 2026 10:31 AM
Kerry, I appreciate your positive rating. If you have any feedback or further thoughts you'd like to share, feel free to get in touch.
Mary was great! She made the whole experience go quickly and kept us informed.
Reply from Mary Karabatak
March 15th, 2026 05:06 PM
Kerry, I'm pleased to hear that you found the experience smooth and well-informed. Keeping you updated throughout the process is important to me, so knowing it resonated with you means a lot. If you have any further questions or need assistance,...
read more
Walter Cortes, Ruoff Mortgage has received a review with 5 star rating from Delmar M
Reply from Owner
March 16th, 2026 10:20 AM
I appreciate your positive feedback, Delmar. Thank you for the five-star rating. If you ever need assistance in the future, feel free to contact me.
Walter was sure to listen to our needs and wants and figute out how to make it happen
Reply from Walter Cortes, Ruoff Mortgage
March 5th, 2026 04:25 PM
It's great to know that I was able to understand your needs and wants and help make things happen for you, Delmar. If there's anything more I can do, please don't hesitate to let me know. Thank you for working with Ruoff Mortgage!
Kate did an amazing job throughout the entire process. Whenever an obstacle presented itself, she worked dillgiently, professionally, and creatively to resolve the issue. I felt like she had my best interest in mind for the entire process....
read more
Reply from Kate Cusack, Ruoff Mortgage
March 5th, 2026 04:05 PM
Thank you so much, Cody! I am so happy for you on your new home!!
931–940 of 6991
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us