Northern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(6,991)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

View All days

Search Reviews

Write a Review

4.94

(6,991)

Filter by Date

Range

Filter by Rating

Hailey was really helpful in helping me with the first steps, i was lost and didnt know where to start in the homebuying process. Now im proud to be a first time homebuyer !

Reply from Owner

March 25th, 2026 05:43 PM

I'm glad to hear that I could assist you with the initial steps of your homebuying journey, Isaac. Knowing that you successfully reached your goal of becoming a first-time homebuyer is truly rewarding. If you have any questions in the future,...

All the people that I had to deal with were very nice, very knowledgeable and very patient with me.And made the whole process so much easier.

Reply from Owner

March 27th, 2026 06:51 PM

I'm pleased to hear that everyone you interacted with was nice, knowledgeable, and patient, Teresa. Making the process easier for clients is something I always aim for. If you have any more questions or need further assistance, feel free to...

They treated Ruth me with respect, even though sometimes I had to ask 2 or 3 × 2 explain something. And that was very nice.

Reply from Lori Horney, Ruoff Mortgage

March 23rd, 2026 04:44 PM

Thank you for sharing your experience with me, John. I'm pleased to know that you felt respected throughout our interactions. Ensuring clear communication and providing explanations when needed is important to me, and I'm glad it contributed...

Amy handled everything professionally and made me feel heard and not judged. She even followed up after the documents were signed

Reply from Amy Helmen, Ruoff Mortgage

March 25th, 2026 07:07 PM

I appreciate your feedback Angel. I'm glad to hear that I was able to make you feel heard and provide a non-judgmental experience. Happy to follow up on anything else you need. It was so nice working with you!

Sonia was fast, organized, knowledgeable, and went above and beyond to help a first-time homebuyer feel comfortable with the entire process. I will recommend her to all my friends and go to her for all my mortgage needs.

Reply from Owner

April 3rd, 2026 01:26 PM

Thank you for your thoughtful review, Francisco. It's fulfilling to know that my efforts helped make your experience as a first-time homebuyer a comfortable one. Your willingness to recommend me to your friends and rely on me in the future...

Sonia was fast, organized, knowledgable, and went above and beyond to help a first-time homebuyer feel comfotable with the entire process. I will reccomend her to all my friends and go to her for all my mortage needs.

Reply from Sonia Niccum-Gunderson

April 2nd, 2026 03:07 PM

I truly appreciate your kind words, Francisco. It's wonderful to know that you felt supported and comfortable throughout the homebuying process. Helping first-time buyers is something I'm passionate about, so your recommendation means a lot...

Stephanie is a pleasure to work with.

Reply from Stephanie Moncayo

April 2nd, 2026 03:06 PM

I'm happy to hear that you had a positive experience working with me, Shannon. Your feedback is greatly appreciated. If there's anything more I can assist you with, feel free to reach out. Thank you!

Cyndi Handley was and is excellent, very easy process to go through with her!

Reply from Owner

April 2nd, 2026 10:56 AM

I'm glad to hear that your experience with me was smooth and that you found the process easy. It's important to me that my clients feel comfortable and supported every step of the way. If you ever have more questions or need assistance in the...

Kym Baker, Ruoff Mortgage has received a review with 5 star rating from Nana B

Reply from Owner

March 23rd, 2026 01:38 PM

I appreciate the perfect rating, Nana. Thank you for evaluating your experience with me at Ruoff Mortgage. If you ever have any questions or need assistance in the future, please feel free to reach out.

Overall, an easy and straightforward process.

Reply from Kym Baker, Ruoff Mortgage

March 31st, 2026 02:05 PM

Thank you for your review. I'm glad to hear that the process was easy and straightforward for you. If you have any more questions or need further assistance, please feel free to reach out.

851–860 of 6991

About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

View All

Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

Licensing | Privacy | Contact Us