

Northern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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closed
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
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Reviews from Web
Clear communication and answered all questions.
Reply from Stacey Tevis
April 20th, 2026 03:12 PM
I'm pleased to hear that my communication and assistance met your expectations, Donald. Your feedback is valued, and I'm here if you have any more questions or need further assistance.
Brad constantly stayed in communication and kept me updated on the process. Very satisfied with the support from their team.
Reply from Owner
April 21st, 2026 07:39 PM
I'm pleased to hear that the constant communication and updates met your needs, Michael. It's great to know you were very satisfied with the support from my team. If there's anything more I can do for you, please feel free to reach out.
Constant communication and updates were helpful, and Brad was very easy to work with.
Reply from Brad Ellett
April 20th, 2026 03:07 PM
I'm grateful for your kind words, Michael. I'm glad that the constant communication and updates were helpful for you. Working with you was a pleasure, and if you have any further questions or need assistance, please feel free to reach out.
Lori was absolutely amazing to work with! Made my experience as a first-time home buyer practically seamless! any little obstacle was immediately handled and if there wasn't an immediate solution, Lori went above and beyond to find the information...
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Reply from Owner
April 14th, 2026 05:54 PM
Oh, this makes me so happy to read! Thank you for saying it. It was a true honor being part of this exciting step.
Karen was thru it all with us I am very thankful that she was able to get our loan pushed very fast and get us in our our new home.
Reply from Karen Zank, Ruoff Mortgage
April 9th, 2026 03:47 PM
I'm grateful for your feedback, David. It means a lot to know that I could assist you in getting your loan processed quickly so you could move into your new home. Being there for you throughout the process was important to me. If there's anything...
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We had a great experience with Ruoff and specifically Sonia and Heather! They were wonderful and very responsive and helpful!
Reply from Owner
April 20th, 2026 02:59 PM
I'm happy to hear that you had a great experience with us, Laura. It was wonderful working with you, and I'm glad Heather and I could be helpful and responsive to your needs. Thank you for sharing your kind words!
We had a great experience with Ruoff and Sonia and Heather were delight to work with! Thank you!
Reply from Sonia Niccum-Gunderson
April 20th, 2026 02:41 PM
I'm glad to hear you had a great experience with us, Laura. It was a pleasure working with you alongside Heather. Thank you for your kind words!
Arielle Schmitt, Ruoff Mortgage has received a review with 5 star rating from Mike E
Reply from Owner
April 20th, 2026 05:58 PM
Thank you for your rating, Mike. I'm glad to see your positive feedback and appreciate your support!
We were able to complete almost all of the paperwork online which allowed my wife and i to purchase a house while working full time jobs. Arielle Schmittis an excellent mortgage officer!
Reply from Arielle Schmitt
April 20th, 2026 03:14 PM
I'm happy to hear that the online process worked well for you and your wife, Michael. It's great to know that I could assist you in purchasing a house while managing your busy schedules. Thank you for your kind words about my work at Ruoff...
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Working with Sonia as our mortgage officer was an incredible experience from start to finish. She was always responsive, knowledgeable, and patient, taking the time to clearly explain every step of the process and answer all of our questions....
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Reply from Sonia Niccum-Gunderson
April 20th, 2026 05:23 PM
Christian, I'm grateful for your kind words about your experience working with me. It's good to know that my responsiveness and patience helped make the process smooth and manageable for you. Your confidence in my professionalism and care truly...
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771–780 of 6991
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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