

Northern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
The whole process was fast and easy
Reply from Karen Zank
August 1st, 2024 06:44 PM
Thank you for your positive review, Mayra. We're delighted to hear that you found the process with Ruoff Mortgage to be quick and straightforward. Karen Zank works diligently to provide top-notch service, and your feedback affirms the hard...
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Timely communication and easy to use apps/portals to do paperwork
Reply from Steve Hissong, Ruoff Mortgage
October 24th, 2025 04:02 PM
Thank you, Scott, for your high rating and positive review of Steve Hissong at Ruoff Mortgage. We are delighted to hear that you found our communication timely and our apps/portals easy to use. We continuously strive to make the process as...
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Kate was absolutely awesome to work with. Highly recommend her
Reply from Kate Cusack, Ruoff Mortgage
August 1st, 2024 03:17 PM
Thank you, Jason! You and Christi were so so wonderful to work with as well!
Jan was fantastic! She made the whole process very easy and did a great job answering my questions at each step. We were able to close early which was a huge help. Could not have had a better experience!
Reply from Owner
February 6th, 2025 12:23 PM
I'm really glad to hear about your positive experience, Eric! I strive to make the loan process as smooth and quick as possible for my clients. It's particularly rewarding to know that you felt the service was worth 10 stars! Looking forward...
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Jan was fantastic. She made the whole process very easy. We were able to close ahead of schedule which worked out great for our schedule. Could not be happier with my experience!
Reply from Jan Edwards, Ruoff Mortgage
August 1st, 2024 03:19 PM
I'm genuinely thrilled to hear about your positive experience, Matt! Ensuring the process is easy and efficient for everyone is always my top priority, so I'm glad I could help expedite your closing ahead of schedule! It's the least I can do...
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Great communication and very knowldgeable of the process!
Cyndi made things easy and was great to work with
Reply from Cyndi Handley, Ruoff Mortgage
July 31st, 2024 07:09 PM
Happy to hear that you found the process easy, Grant. I strive to make all my clients' experiences as smooth as possible. Thank you for the high rating and positive feedback about your time with Ruoff Mortgage. I enjoyed working with you as...
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The whole experience was excellent and Lori was a great help with the whole process. This is our second time working with her and she is a trusted loan officer and only has the best for her clients in mind.
Reply from Lori Hiscock, Ruoff Mortgage
July 31st, 2024 05:42 PM
Thank you so much for the kind words! They mean a great deal to me and I appreciate you taking the time to share them. It was great working with you again. :)
The entire process went just as we were told. Very pleased with the results. Job well done!
Reply from Lori Hiscock
July 31st, 2024 05:57 PM
I so appreciate you sharing this! IT was a true pleasure working with both of you again. :)
Lori Hiscock, Ruoff Mortgage has received a review with 5 star rating from Brenna G
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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