

Northern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Everytime I had a question or needed help you guys were quick to respond and help me out.
Reply from Lori Horney
September 26th, 2024 06:20 PM
One thing I do need to say is THIS HOME was the house!!! I'm so pleased to hear that you had a positive experience, Leeanna! It's always our goal at Ruoff Mortgage to provide quick and helpful responses to all inquiries. Thank you for your...
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Cindy Jansky, Ruoff Mortgage has received a review with 5 star rating from Nicholas B
Explained everything clearly to us as first time buyers and we had such a great overall experience
Reply from Cindy Jansky
October 3rd, 2024 03:00 AM
I'm so glad you had a positive experience, Nicholas! As a first time home buyer, it's essential to understand each step of the process, and I'm delighted that I was able to provide clear explanations for you. I am thrilled to hear that your...
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The loan butler app made it easy to stay on top of the loan process. Cort was amazing ti work with. I highly recommend!
Reply from Owner
September 24th, 2024 01:17 PM
Thank you so much for your glowing review, Kerry! I'm pleased to hear that the loan butler app made the process smoother for you. It was fantastic working with you too. Hearing that you would highly recommend my services is the highest compliment....
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Cory was a pleasure to work with. He answered all my questions no matter how silly they seemed
Reply from Cory Wilson
October 2nd, 2024 09:24 PM
I'm truly humbled by your kind review, Kerry. It's always my goal to make sure your questions are fully answered, no matter how simple or complex they may seem. I had a great time working with you and helping you understand the process better....
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Excellent customer service and easy to navigate online experience
Reply from Lori Horney, Ruoff Mortgage
September 23rd, 2024 11:56 AM
Thank you so much for your 5-star review, Tracey! I'm thrilled to hear that you found our online experience easy to navigate and were satisfied with our customer service. At Ruoff Mortgage, we always strive to provide the best service to our...
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Ruoff & Karen Zank were great to work with. Karen always kept us apprised of what was going on at all times and was in constant contact with our realtor.
Reply from Karen Zank
June 10th, 2025 08:17 PM
We are thrilled to hear about your positive experience with Karen Zank and Ruoff Mortgage. Keeping our clients informed and maintaining clear communication are priorities for us. Thank you for your kind words.
Ruoff & Karen Zank were great to work with. Karen always kept us apprised of what was going on at all times and was in constant contact with our realtor.
Reply from Owner
November 5th, 2024 08:43 PM
Thank you, Tim, for your fantastic review and for giving a 5-star rating! We're delighted to hear that you had a wonderful experience with Karen Zank and Ruoff Mortgage. It's wonderful to know that Karen's constant communication helped you...
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She was always in contact with us and keeping apprised of what was going on at all times. She was knowledgeable, trustworthy & honest.
Reply from Karen Zank
October 2nd, 2024 07:07 PM
I'm thrilled and grateful to hear such positive feedback, Timothy! Your kind words truly mean a lot to me. I always strive to keep my clients informed and provide them with the best service possible. Thank you for taking the time to share your...
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Dee and her assistant Collin were AMAZING! From the time I first called Dee to the closing day was less than a month! Dee is very passionate about her job and her clients! She was great at communicating throughout the whole process every step...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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