Northern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,026)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.94

(7,026)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

Eric was very helpful throughout the entire process, he responded to my questions very quick and was happy to talk on the phone anytime I asked. It was a smooth process from start to finish which definitely helped lower the stress that comes...

Amy continually went above and beyond my expectations

Reply from Amy Helmen

October 20th, 2024 01:35 PM

I'm delighted to hear that you were pleased with the service you received, Andrew. Your satisfaction is my top priority, so it's wonderful to know that I was able to exceed your expectations. I look forward to assisting you with your future...

Lori and Amanda were absolutely awesome! They were always quick to respond, kind, professional, and made this process easy!

Reply from Lori Hiscock, Ruoff Mortgage

October 9th, 2024 07:09 PM

I just love it when someone mentions Amanda in their feedback as well as me. Isn't she the best? I'm really lucky to have her on my team. Thank you so much for the perfect rating. It means alot. :)

Kate is amazing!!!!

Reply from Kate Cusack, Ruoff Mortgage

October 8th, 2024 07:37 PM

Thank you so much, Brianna! And congratulations on your first home!

Michael is the absolute best! He’s helped me with 3 loans over the years and I wouldn’t work with anyone else. He’s smart, professional, personable and a superb communicator.

I mean, Michael is the only Loan Officer I ever want to deal with. He has helped me with 3 loans and he is just super. Couldn’t ask for better.

Reply from Michael Grove

October 18th, 2024 05:52 PM

I'm thrilled to hear that you had such a positive experience with your loans, Tracey! It's always my goal to provide the best possible service, and I'm glad that I was able to meet your expectations. I look forward to assisting you again in...

Brad communicated very well and always answered my questions quickly.

Reply from Brad Ellett

July 10th, 2025 10:02 PM

Thank you so much Amy!! You were very good with your communication as well! Feel free to reach out anytime.

Upfront communication and made the whole process easier for us.

Eric responded to my questions very quickly and explained the process very well, he was available to talk on the phone just about any time I needed. The steps during the approval process were laid out nicely and the Loan Butler app made it...

Reply from Eric Olsen

October 17th, 2024 04:39 PM

I'm thrilled to hear that you had a positive experience working with me and Ruoff Mortgage, Justin. Your feedback regarding the speed of my responses and clarity throughout the process is greatly appreciated. I'm glad you found the Loan Butler...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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