Northern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,026)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.94

(7,026)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

Samantha Conrad, Ruoff Mortgage has received a review with 5 star rating from Angie S

Reply from Owner

October 14th, 2024 02:04 PM

Thank you Angela for the review. Ruoff's Milestone updates have been a key piece in keeping everyone updated when there are many moving pieces and people in this process, happy to hear that you appreciated it as well. It was my pleasure to...

I really appreciate the communication of documents that are "coming out way" to be signed or reviewed prior to receiving them. With all the phony scammers our there, it's nice to know when you're expecting something when it comes through your...

Reply from Samantha Conrad, Ruoff Mortgage

October 14th, 2024 02:04 PM

Nella is a 100% on top of it all. She has helped us get where we needed to be, to buy a home. She answered any questions we had, even if we thought it was a silly one! She took the stress level down so much. I would highly recommend Nella when...

Reply from Nella Butchbaker- Ruoff Mortgage NM...

October 31st, 2024 03:34 PM

Sarah, you've absolutely made my day with your kind words! There's no such thing as a silly question in my book, and I'm thrilled to hear that I could help take some stress off your plate during your home buying journey. Thank you for trusting...

Lori Horney, Ruoff Mortgage has received a review with 5 star rating from Sean

Reply from Owner

October 21st, 2024 07:05 PM

Thank you so much, Sean, for the perfect rating! I'm thrilled to hear that you had a 5-star experience with me at Ruoff Mortgage. Your satisfaction is my top priority and I'm delighted to know I was able to meet your expectations. I'm here...

The communication and sense of urgency to answer all questions contributed to the overall excellent service.

Reply from Lori Horney, Ruoff Mortgage

October 11th, 2024 06:31 PM

I'm so pleased to hear that you had a positive experience with us at Ruoff Mortgage, Sean! It's important to me that all of your questions get answered promptly and thoroughly. Your feedback is greatly appreciated, and I'm thrilled that our...

Michael was fantastic to work with! He explained everything clearly and demystified the loan process. I would recommend full heartedly!

Reply from Michael Grove

October 21st, 2024 03:24 PM

I'm thrilled to hear about your positive experience, Aaron. Ensuring the loan process is clear and transparent is something I strive for, so your feedback means a lot to me. I'm glad I could assist you through this journey with Ruoff Mortgage....

How fast the process went

Excellent experience! Highly recommend Lori for all your home loan needs. Stress free, seamless transaction and truly cares about getting you the loan you deserve. Lori is definitely the one you need.

Reply from Owner

October 21st, 2024 07:05 PM

I'm delighted to hear about your positive experience, Edie! I appreciate your kind words and the trust you placed in me for your home loan needs. Your satisfaction is my priority, and I'm thrilled that I was able to deliver a seamless and stress-free...

My loan process was excellent. Lori did an amazing job explaining the process, giving me options and being available to answer my questions any time I had one. She made sure that I was totally comfortable with every step. It was a seamless...

Reply from Lori Horney

October 11th, 2024 06:33 PM

Edith, thank you so much for the glowing review! I'm thrilled to hear that your experience was seamless and stress-free. It's always my goal to be accessible and provide clear explanations throughout the loan process. It was truly a pleasure...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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