

Northern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Clear and fast communication with easy work flows in the online portals and forms
Nella was amazing to work with. She is very detailed and loves the questions. You will not be disappointed at all! Very happy!
Reply from Owner
October 16th, 2024 03:37 PM
I'm thrilled to hear that you had such a positive experience, Sarah! Your review made my day. Here at Ruoff Mortgage, we strive to provide top-notch service and love helping our clients with all their questions and mortgage needs. Your satisfaction...
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Your loan officer was just amazing and did such a wonderful job.
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
Thank you so much Zak!!! It was such a pleasure helping you and your family!!!
Nella was so attentive and knowledgeable. She answered our questions before we even asked them. She was so kind and helpful through the entire process. She laid everything out during the process to make it easy and manageable with our busy...
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Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
Thank you so much for your kind words! It was a true pleasure working with you and helping your family secure your dream home!! You absolutely deserve it! I’m glad I could support you throughout the process and make things easier during any...
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Everyone was great!!!
Reply from Jessica Prater, Ruoff Mortgage
October 14th, 2024 04:20 PM
I am so excited for both you and Jessica on you first home purchase! There is nothing like finally relaxing in your own living room (or a burnt orange bedroom). :) I wish you both many happy years in your new home!
Cindy‘s knowledge and patience made this process totally pleasant.
Reply from Cindy Jansky
October 24th, 2024 03:09 PM
I'm thrilled to hear about your positive experience, Carolyn! Your feedback means a lot to me. It was a pleasure working with you and guiding you through the process. Here at Ruoff Mortgage, we always strive to make the process as seamless...
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Brad always takes great care of all the referrals sent his way!!! Thank you for being one of the best!!
Reply from Brad Ellett
July 10th, 2025 10:02 PM
Thanks a lot Traci!! It’s always great working with a true professional like you! 😁
Jan is amazing. Through the entire process - she was so extremely helpful. Thank you Jan!!
Reply from Jan Edwards, Ruoff Mortgage
October 14th, 2024 03:08 PM
Thank you so much for this kind review, Amanda! It was such a pleasure working with you and I'm truly so excited for you that you now own your home!! You should be so proud of yourself!! I will keep in touch and please do the same! Best wishes...
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We waited 3 months on a different lender, unfortunately we had to pull our loan and go a different route. We chose to go with Samantha Conrad from Ruoff. Samantha came to our rescue and saved the day. She had our fha loan approved and closed...
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Reply from Owner
October 14th, 2024 02:40 PM
I was happy that our services were key into making this closing day extra special! Sitting at the closing table and feeling the stress and uncertainty melt away as you talked with the sellers, was a blessing. There is no doubt that there will...
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We waited 3 months on a different lender, unfortunately we had to pull our loan and go a different route. We chose to go with Samantha Conrad from Ruoff. Samantha came to our rescue and saved the day. She had our fha loan approved and closed...
read more
Reply from Samantha Conrad, Ruoff Mortgage
October 14th, 2024 02:39 PM
I was happy that our services were key into making this closing day extra special! Sitting at the closing table and feeling the stress and uncertainty melt away as you talked with the sellers, was a blessing. There is no doubt that there will...
read more
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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