Northern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,021)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.94

(7,021)

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5 Star

98%

4 Star

3 Star

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1 Star

I like that when I had any questions or maybe didn't fully understand things I was taught and told and explained rather than being dismissed for not understanding. Thank you.

Reply from Gina Champion, Ruoff Mortgage

December 21st, 2024 09:48 PM

Happy that i got to be part of your home buying experience!!

I could not have asked for a better experience, the dynamic duo of Amy Helmen(Ruoff mortgage) and Pam Colen(Mckinley Real Estate) should be studied! It all went so perfectly and Amy truly took me in as one of her own and gave me the guidance...

Reply from Owner

December 23rd, 2024 03:13 PM

So thrilled to hear about your positive experience, Henry! It was a complete joy working with you and assisting you through the process. You were fantastic an to work with and are definitely ready for this journey. Congratulations on your new...

I could not have asked for a better experience, the dynamic duo of Amy Helmen and Pam Colen should be studied! It all went so perfectly and Amy truly took me in as one of her own and gave me the guidance I was in search for. Without her I do...

Reply from Amy Helmen

December 31st, 2024 08:07 PM

Thank you so much, Henry, for such a glowing review. I'm thrilled to hear that you had a great experience with us. It was truly my pleasure to guide you through the process and make sure you felt comfortable and confident every step of the...

Did an amazing job. Recommended me to the right realtor and made the process very simple. Rouff and Samantha are both great!

Reply from Owner

December 23rd, 2024 05:18 PM

Thank you Kory, I am so happy that you and Hailey were able to find the perfect home, you both were so plesant to work with and your dedication to the pre-approval process prepared you for a smooth transaction once the perfect home presented...

Jessica has been absolutely incredible throughout our mortgage process. From the very first conversation, she made us feel confident and supported, always taking the time to explain every detail and answer our questions with patience and clarity....

Reply from Owner

August 6th, 2025 03:50 PM

Alex, I missed your great review! Thank you for taking the time to make a google review. I hope all is well and settled in your new home.

Reply from Jessica Prater

October 6th, 2025 12:55 PM

Alex, I missed your great review! Thank you for taking the time to make a google review. I hope all is well and settled in your new home.

Thank you for your help and all the hard work you did for us! we are loving our new home and can't wait to make a lot of memories in it !

Reply from Jessica Prater

December 31st, 2024 04:39 PM

I'm absolutely thrilled to hear that you're enjoying your new home, Alex! It was a pleasure to assist you throughout the process and I'm equally excited for all the memories you're about to create there. Your satisfaction is my top priority...

Fast responses at anytime of the day

Reply from Lori Horney

December 31st, 2024 04:06 PM

I'm so glad to hear you found my responses swift and satisfactory, Robert. It's crucial for me at Ruoff Mortgage to be available and provide timely assistance. Your positive feedback truly makes my day, and I appreciate your 5-star rating....

Everything!

Reply from Karen Zank

December 31st, 2024 12:11 AM

I'm thrilled to hear you had such a positive experience, Beau! Your feedback means the world to me and everyone here at Ruoff Mortgage. We strive to provide excellent service and your high rating validates our efforts. Thanks for taking the...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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