Northern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,013)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM(Open now)

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4.94

(7,013)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

Jess was great! She went above and beyond for me!

Reply from Jessica Prater

May 26th, 2025 03:13 PM

I'm thrilled to hear that you had a positive experience, Amanda. It was a pleasure to assist you, and I'm glad I could go above and beyond to meet your needs. Thank you for your kind words!

I was referred to Stephanie by our realtor and I’m so glad she did! We were first time homebuyers and Stephanie did an amazing job navigating us through the financial process. It is the part of home buying that’s the most nerve wracking, but...

Reply from Owner

July 1st, 2025 01:44 AM

I loved working with you guys!! It makes my heart happy knowing you had a great experience. I wish you nothing but the best!! And as always I'll be just one phone call away whenever needed :)

Ruoff Mortgage - Warsaw has received a review with 1 star rating from War F V

Reply from Owner

May 23rd, 2025 07:19 PM

Thank you for your candid feedback regarding your recent experience. We are truly sorry we did not meet your expectations and have taken note of your concerns, including your other 1-star Google reviews. Borrower satisfaction is a top priority...

Ruoff Mortgage - Warsaw has received a review with 1 star rating from EOG T

Reply from Owner

May 23rd, 2025 07:19 PM

Everything was great thank you Patrick

My experience at Ruoff Mortgage and with Jan Edwards was nothing but pleasurable. Jan was professional and was with me every step of the process. She made me feel like I truly mattered, and I never doubted that I was in excellent hands. I highly...

Reply from Owner

May 14th, 2025 05:51 PM

I am so glad that you were referred to me, Eden! It was an absolute pleasure working with you and I'm so grateful that you trusted me with the process of refinancing your mortgage! Your kind words are so appreciated and I look forward to seeing...

Jan, spent a lot of after hours after hours time with me to make sure I was able to get the best experience. She walked me through the process step by step and went above and beyond to make sure sure everything was seamless from start to finish....

Reply from Jan Edwards, Ruoff Mortgage

May 14th, 2025 05:52 PM

I'm so glad to hear that your experience was seamless and that I could assist you every step of the way. Your kind words mean so much to me, and it was my pleasure to ensure you had the best experience possible. Thank you for your wonderful...

The communication was very clear and kept us updated every step of the way !

Reply from Gina Champion, Ruoff Mortgage

May 13th, 2025 05:26 PM

I am so happy to hear that you found the communication clear and informative throughout the process. It was a pleasure assisting you at Ruoff Mortgage. Thank you for your kind words!

Very professional and knowledgeable

Reply from Ryan Dunn

May 23rd, 2025 03:35 PM

I'm thrilled to hear that you found my service professional and knowledgeable. It was a pleasure working with you, Bianca. Thank you for your kind words and trust in Ruoff Mortgage.

Karen was extremely responsive and helpful. We were coming off of a bad experience with another mortgage company that put us in a real bind to get clear to close in time. Karen did an excellent job getting us to clear to close on our original...

Reply from Karen Zank

May 23rd, 2025 03:28 PM

I'm thrilled to hear about your positive experience, Cheryl. It was my pleasure to assist you and ensure your mortgage process stayed on track. Thank you for your kind words about both myself and Lacy. We are grateful for your trust in Ruoff...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

View All

Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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