

Northern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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Reviews from Web
Amy Helmen, Ruoff Mortgage has received a review with 5 star rating from Eric L
Amy Hellman did a great job ! Amy was very pleasant to work with, and very knowledgeable in all aspects of the service we received. A check plus plus to Amy !
Reply from Amy Helmen
June 4th, 2025 06:27 PM
I'm thrilled to hear that your experience was so positive. It was a pleasure working with you, and I greatly appreciate your kind words.
Karen was amazing!!!!! She knows her job and does an excellent job at that. She treated me like family from day one until the very end. Very happy i went with her. Her customer service out of this world. Fantastic job!!!!
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Reply from Karen Zank
June 4th, 2025 03:26 PM
I'm thrilled to hear that you had such a positive experience, Carol. It was a pleasure to assist you, and I'm delighted that you felt supported throughout the process. Thank you for your kind words and for choosing Ruoff Mortgage.
I was very pleased with the help and they were very informative.
Reply from Brad Ellett
July 10th, 2025 10:02 PM
It was great working with you! I really appreciate your business and positive feedback.
Amazing communication, made the process easier. We had another lender originally which didnt work out and when we switched we had no regrets and exceeded expectations!
Reply from Teresa Shultz-Miller
June 3rd, 2025 11:09 AM
I'm thrilled to hear that your experience with our communication and process exceeded your expectations. It was a pleasure assisting you, and I'm glad we could help after your initial experience with another lender. Thank you for choosing Ruoff...
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Stacey made the expierence smooth and simple which was very nice for a first time home buyer.
Reply from Stacey Tevis
June 17th, 2025 06:25 PM
Thank you, Dusten (with an E) for the 5 star review! Appreciated the opportunity to help you finance your first home! Make sure you send me a picture of your new fur baby when you pick him/her up!- Stacey
I left unsatisfied and with alot of question wished I would have just stayed with my original lender from the start. No more comments I don't know how this place has 4 9 out of 5! I'm not happy or satisfied!
Reply from Owner
May 30th, 2025 06:23 PM
We appreciate the candid feedback about your recent experience with us and are truly sorry that we did not meet your expectations. Borrower satisfaction is a top priority at Ruoff. With that said, we would like an opportunity to learn more...
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Cory is the man! Fun guy, excellent communicator. Can't go wrong choosing Cory at Ruoff
Reply from Owner
October 14th, 2025 05:44 PM
Kraig, I'm really pleased to hear such positive feedback. It's great to know that you found my communication effective and enjoyed working together. Your recommendation means a lot to me. Thank you for opting to work with me at Ruoff Mortgage....
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Personable and excellent communication. Always enjoy working with Cory
Reply from Cory Wilson
May 31st, 2025 09:14 PM
I'm glad to hear that you enjoy working with me and appreciate the kind words about my communication. It has been a pleasure assisting you. Thank you for your feedback!
I was afraid of not being able to have my house, but Roger Maxwell promised me that it would come and I put my trust in him. I feel grateful to him and his team. Thank you, thank you.
Reply from Owner
May 23rd, 2025 07:24 PM
We are thrilled to hear about your positive experience with Roger Maxwell and the Ruoff Mortgage team. Your trust means a lot to us, and we are delighted that everything worked out with your house. Thank you for your kind words and for choosing...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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