Northern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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Reviews from Web
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Roger Maxwell, Ruoff Mortgage
I was afraid of not being able to have my house, but Roger Maxwell promised me that it would come and I put my trust in him. I feel grateful to him and his team. Thank you, thank you.
Reply from Roger Maxwell, Ruoff Mortgage
June 17th, 2025 08:19 PM
I'm thrilled to hear that your trust in me and my team at Ruoff Mortgage was rewarded. It was a pleasure to assist you in the home-buying process. Thank you for your kind words and for allowing us to be a part of this journey.
Early in the process there was long waits (around a week) between communication, requiring follow up emails to request an update . Closing costs changed three times in the final 24 hours before closing and ended up being around $1,000 higher...
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Reply from Jessica Prater, Ruoff Mortgage
June 26th, 2025 08:59 PM
Thank you for your feedback, Cassandra. I apologize for the delays in communication during the initial stages of the process. I understand that the changes in closing costs were frustrating, and I am committed to ensuring a more seamless experience...
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Great communication, personable and easy process. We knew what was next and completed the process in great time.
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He explained everything and made it awesome experience
Reply from Brad Ellett
July 10th, 2025 10:02 PM
Thank you so much Jeri!! It was great working with you!!
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Brad was available every time we needed something. Went above and beyond to make the transaction happen.
Reply from Brad Ellett
July 10th, 2025 10:02 PM
Thanks a lot Cameron! Always great working with you!
Made process easy and understandable.
Reply from Steve Hissong, Ruoff Mortgage
October 24th, 2025 04:02 PM
I'm pleased to hear that the process was easy and understandable for you. It was a pleasure assisting you, and I appreciate your feedback.
Kate Cusack, Ruoff Mortgage has received a review with 5 star rating from Ashley S
Reply from Owner
May 20th, 2025 08:41 PM
Thank you, Ashley!
As a first time homebuyer I've heard many horror stories about the homebuying process. I was so nervous going in, but after my first phone call with Kate I immediately knew I was in good hands. Kate was very friendly and bubbly and a chunk...
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Reply from Kate Cusack, Ruoff Mortgage
May 20th, 2025 08:42 PM
Thank you so much, Ashley! You and your family were amazing to work with and I am so excited for you all getting the perfect first home!!
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Patrick Guibert, Ruoff Mortgage
My loa officer was very helpful
Reply from Patrick Guibert
May 29th, 2025 03:09 PM
I'm glad to hear that you found my assistance helpful. It was a pleasure working with you, and I appreciate your feedback. If you have any further questions or need assistance in the future, please feel free to reach out.
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Edwin Carrillo, Ruoff Mortgage
Excellent work
Reply from Edwin Carrillo, Ruoff Mortgage
June 25th, 2025 05:53 PM
I'm glad to hear you were pleased with the work. It was a pleasure assisting you throughout the process at Ruoff Mortgage. If there's anything more I can do for you, please let me know.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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