

Northern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Overall great help! Kate handled everything wonderfully and without question. Not once did we wonder or not understand. Kate went out of her way to make sure everything was on par and where we needed it most to be.
Reply from Kate Cusack, Ruoff Mortgage
July 2nd, 2025 01:09 AM
Thank you so much, Brad! It was an absolute pleasure working with you and Allie and getting your family into your new home!!
Eric provided great customer service and truly cares about his clients needs. Upfront & honest
Reply from Eric Olsen
July 11th, 2025 03:08 PM
David, thank you for your kind words. I'm genuinely pleased to hear that you appreciated the customer service and felt that I was upfront and honest with your needs. It's always my goal to ensure that my clients feel well-supported and informed...
read more
Kate was knowledgeable, friendly, and worked incredibly hard to help my family! Couldn't have asked for anything better! Highly recommend!
Reply from Kate Cusack
July 2nd, 2025 01:09 AM
Thank you so much, Allie! You were wonderful to work with and made my job not only easy, but very fun :) Congrats!
Customer Service! It was over-the-top! Near immediate responses when questions aros, whether emailed , phobe call, or text. Moving into a new home can be a stressful process and Gina made every step feel like a breeze. Thank you Ruoff and thank...
read more
Reply from Gina Champion, Ruoff Mortgage
July 1st, 2025 12:45 PM
I'm thrilled to hear that you had such a positive experience with the mortgage process. It was a pleasure assisting you, and I'm glad I could help make the transition into your new home smoother. Thank you for your kind words and for choosing...
read more
process was smooth. Lori was personable and answered any questions I had.
Reply from Lori Horney, Ruoff Mortgage
July 1st, 2025 12:09 PM
I'm thrilled to hear that the process was smooth for you, Keri. It was a pleasure assisting you and ensuring all your questions were answered. Thank you for your kind words!
Working with Walter Cortes was a fantastic experience! He was professional, knowledgeable, and made the mortgage process feel easy and stress-free. Walter kept me informed every step of the way and was always available to answer my questions....
read more
Reply from Owner
July 11th, 2025 07:06 PM
Thank you for your Review! It was my pleasure working with you both to get your loan goals accomplished!
Excellent 😊
Reply from Stacey Tevis
June 30th, 2025 10:40 PM
Thank you for the 5 star review, Carah! Much appreciated! And thank you for being a loyal returning customer!- Stacey
It was a long and stressful process but Teresa made it happen! We are forever greatful. Now finally we get to enjoy our new home!
Reply from Teresa Shultz-Miller
July 10th, 2025 06:51 PM
I'm truly pleased to know that, despite the long and stressful journey, we made it to the finish line together. Your gratitude means a lot to me, and I'm delighted you can now enjoy your new home. Thank you for your trust in me throughout this...
read more
Nella was always on top of everything we needed and she also kept up well informed of any updates.
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
I'm delighted to hear that you felt well-informed throughout the process. It was a pleasure assisting you, and I appreciate your kind words.
Stephanie was amazing to work with! She was informative, caring, and always reassuring. She made the whole process smooth and stress-free. I couldn’t have asked for a better loan officer.
Reply from Owner
July 28th, 2025 03:33 PM
It was amazing working with you Sam!! I hope everything is going great with you!
2151–2160 of 7012
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us