Northern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(6,984)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.94

(6,984)

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Ryan was so great to work with! We were first time home buyers so he really took time with us outlining and explaining the full process from start to finish. He also was extremely responsive and was always willing to hop on a call if we had...

Reply from Ryan Dunn

August 17th, 2026 03:14 PM

Brooke, I'm pleased to hear that you found the home buying process smooth and that I could assist you as first-time buyers. It's great to know my responsiveness and willingness to explain everything made a positive impact. Thank you for your...

Overall good experience. Some confusion/miscommunication about verifying my remote work status and income with various parties with a lot of back and forth emails.

Reply from Karen Zank, Ruoff Mortgage

September 4th, 2026 05:53 PM

Thank you for your feedback, Katie. I am happy to have been able to help you and Brandon. I'm glad to hear that overall you had a good experience. I apologize for any confusion or miscommunication regarding the verification process. Please...

Excellent Loan Officer. He is communicative, able to answer questions with a deep background of experience, and very personable. He is able to make the process of purchasing a home less confusing and keeps the process as pain free as possible....

Reply from Owner

August 7th, 2026 07:09 PM

Thanks for the great review Brian! It was a pleasure working with you Tibbett and I wish you nothing but the best in your beautiful new home. I'm always here if you need anything.

Cory was always available, ready to help with answers to questions, and was very pleasant to work with.

Reply from Cory Wilson, Ruoff Mortgage

August 7th, 2026 03:59 PM

I'm pleased to hear that you found me available and helpful, Brian. It was nice working with you, and I appreciate your feedback.

Stephany is excellent. She communicates every step of the way and keeps everyone in the transaction informed. She is knowledgeable and pleasant to work with!

Reply from Owner

August 13th, 2026 01:42 PM

Thank you so much! I truly enjoy working with you and am grateful for the partnership we’ve built. Having a great Realtor and lender relationship makes such a difference for our clients, and I always look forward to working together and getting...

Lori was awesome the way she kept us informed and answer all questions not matter how weird or hard they maybe. I would recommend anyone to Lori any time. (^_^)

Reply from Lori Hiscock, Ruoff Mortgage

August 6th, 2026 06:13 PM

Thank you so much for sharing your experience with us! I really appreciate you taking the time to do that and wish the three of you years of wonderful memories made in your new home. :)

Our loan officer was always on top of it! She was great at communicating everything!

Reply from Amy Helmen, Ruoff Mortgage

August 6th, 2026 06:29 PM

Keeping everything on track is always my goal, and I'm glad it was helpful! Such a pleasure to work with you two again. Congratulations on your new home!

Jan was great to work with. She was well organized and kept us informed throughout the entire process. I would highly recommend her.

Reply from Jan Edwards

August 17th, 2026 07:44 PM

Alexander, thank you for your kind words. I'm glad to hear that my organization and communication were helpful during your experience with Ruoff Mortgage. If you ever need assistance in the future, please feel free to reach out.

Great customer support

Reply from Cyndi Handley, Ruoff Mortgage

August 6th, 2026 01:20 PM

Bruce, I'm pleased to know you appreciated the customer support I provided. It's always my goal to ensure a positive experience for my clients at Ruoff Mortgage. If you need anything else, feel free to reach out.

Buying our first home was one of the biggest milestones of our lives, and Tashua at Ruoff Mortgage made the entire experience incredible. From day one, she was honest, transparent, and genuinely had our best interests at heart. She took the...

Reply from Tashua Rhine

August 17th, 2026 05:55 PM

Blake, thank you for your warm and thoughtful review. I'm so pleased to hear that you felt supported and informed throughout your home-buying journey. It was truly a privilege to be part of such an important milestone in your life. Your kind...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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