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Northern Indiana in Fort Wayne, IN

Northern Indiana, Fort Wayne, IN

Fort Wayne, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
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5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • for
    Teresa Shultz-Miller, Ruoff Mortgage
    Encompass
    J
    Jaycie R R
    Elkhart, IN
    Posted on August 1st, 2025 04:05 PM
    We had a great experience working with Teresa during our home buying process. She was professional, responsive, and made everything easy to understand. She guided us every step of the way and was always available to answer our questions. We’re...
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    Reply from Teresa Shultz-Miller, Ruoff Mortgag...
    August 11th, 2025 04:07 PM
    I'm grateful to hear about your positive experience during your home buying process. It's wonderful to know that you found my guidance helpful and clear every step of the way. Being available to answer questions is important to me, so I'm really...
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  • B
    Billy A
    Posted on July 31st, 2025 07:38 PM
    If I could give Stacey Tevis more than 5 stars, I absolutely would! From the very first conversation, Stacey went above and beyond to make the mortgage process smooth, stress-free, and even enjoyable. Her knowledge of the industry is unmatched,...
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    Reply from Owner
    August 1st, 2025 08:41 PM
    WOW...thank you from the bottom of my heart! This is by far the best review EVER! It means a lot to me that you - 1. took the time to write such a thoughtful review 2. Noticed and appreciated my hard work to give you the best customer service...
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  • V
    Vanessa B
    Posted on July 31st, 2025 03:44 PM
    Karen Zank, Ruoff Mortgage has received a review with 4 star rating from Vanessa B
    Reply from Owner
    August 13th, 2025 03:42 PM
    Thank you, Vanessa, for sharing your thoughts about your experience with Karen Zank at Ruoff Mortgage. We’re pleased to hear that your experience was positive overall and that the process met your expectations. Your feedback is vital to us...
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  • V
    Vanessa B
    ANGOLA, IN
    Posted on July 31st, 2025 03:44 PM
    Everything was really easy Our loan sasnt the easiest but they made it better
    Reply from Karen Zank
    August 13th, 2025 03:43 PM
    Thank you, Vanessa, for sharing your experience with us. We're pleased to know that, despite the challenges with your loan, Karen and our team were able to help make the process smoother for you. Ensuring a seamless experience is important...
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  • for
    Kym Baker, Ruoff Mortgage
    Encompass
    J
    Justin K E
    South Bend, IN
    Posted on July 31st, 2025 02:31 PM
    Kym went above and beyond what was expected and was genuinely excited for us and super friendly
    Reply from Kym Baker, Ruoff Mortgage
    July 31st, 2025 02:38 PM
    I'm truly pleased to hear that you felt I went above and beyond for you during the process. Your excitement is contagious, and being a part of your journey is genuinely rewarding for me. Thank you for sharing your experience and for the kind...
    read more
  • V
    Victoria W
    Mishawaka, IN
    Posted on July 30th, 2025 11:12 PM
    Kristee was such a pleasure to work with! She was responsive, clear in her communication, and made the process easy! I would absolutely work with Kristee again or recommend her to someone I know !
  • J
    Jake S
    KOUTS, IN
    Posted on July 30th, 2025 10:18 PM
    Sonia got me a lower interest r*** than she predicted. Our situation is unique since we are moving across the state and teachers don't get actual contracts until October and she worked with us to get everything properly approved to purchase...
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    Reply from Sonia Niccum-Gunderson, Ruoff Mortg...
    August 22nd, 2025 02:24 PM
    Jake, I'm glad I could assist in navigating your unique situation and secure a lower interest rate than initially predicted. Working with teachers and understanding the timing challenges you face is something I'm committed to. I'm pleased we...
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  • for
    Gina Champion, Ruoff Mortgage
    Encompass
    S
    Susan A G
    Lagrange, IN
    Posted on July 30th, 2025 04:02 PM
    Gina was so nice and understanding and always helped us with our questions and problems with the mobile app we would recommend her to anyone who needs a loan!!!
  • J
    Jason B
    Portage, IN
    Posted on July 30th, 2025 03:16 PM
    Kate Cusack was able to help us in a very desperate time. Her and the team went above and beyond for us! We are more than thankful to them. If it werent weren't for her, I don't know that we would be living happily in our house right now.
    read more
    Reply from Kate Cusack, Ruoff Mortgage
    July 30th, 2025 08:59 PM
    I am so so happy for you and your family, Jason! Congratulations!!
  • for
    Lori Horney, Ruoff Mortgage
    Encompass
    S
    Steven J C
    Nappanee, IN
    Posted on July 30th, 2025 02:49 PM
    Smooth and easy
    Reply from Lori Horney, Ruoff Mortgage
    July 30th, 2025 03:03 PM
    I'm happy to hear that your experience was smooth and easy, Steven. Making the process straightforward for my clients is always my goal. If there's anything more I can do for you, please don't hesitate to reach out.
  • 1981–1990 of 7011
    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All
    Our Company

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID: 141868
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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