Northern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
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Reviews from Web
From start to finish, Stephanie made sure i understood what all was going on and what to expect through the entire process. She was very informative about every document sent my way, and what to do. she answered every question I asked quick...
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Reply from Stephanie Moncayo, Ruoff Mortgage
August 3rd, 2025 09:29 PM
Tamaine, I appreciate your kind words. It was a pleasure helping you through this journey and wish you nothing but the best!!
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Jan Edwards, Ruoff Mortgage
Jan Edwards is excellent!! She made the entire process excellent!! Very special lady!! The electronic signature forms was a great process.
Reply from Jan Edwards, Ruoff Mortgage
August 4th, 2025 07:59 PM
Thank you so much for your kind words, Carrie! I'm delighted to hear that you found the process a good one and appreciated the electronic signature feature. Hooray for technology! :) Making sure everything goes smoothly and efficiently is always...
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Responded to questions quickly
Kristee was amazing, she walked us through the entire process step by step and explained and reexained everything until we felt comfortable. She gave us recommendations and worked above and beyond to get us in a home. We could not have done...
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Stacy Tevis at Ruoff Mortgage is amazing! From the very beginning, she made the home loan process simple and stress-free. She explained every step clearly and was always available to answer my questions, no matter how small. Her professionalism,...
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Reply from Stacey Tevis
August 12th, 2025 07:18 PM
William, thank you so much for your thoughtful review and kind words. I'm genuinely pleased to know that I could make the home loan process simple and stress-free for you. It's important to me that all your questions are answered and that you...
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Samantha Conrad, Ruoff Mortgage
Samantha is the best, quick response, great advice and helped when others would not.
Reply from Samantha Conrad, Ruoff Mortgage
August 4th, 2025 05:52 PM
Thank you for the 5 stars and you know I always appreciate your trust in me over the years. You are great at providing all that is needed quickly and really makes the process smoother for the entire team. Looking forward to hearing you are...
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Brandon was very attenitive to our needs and worked tirelessly to make our homeowner dreams come true. We couldn't have picked a better lender!
Reply from Brandon Behny
August 4th, 2025 02:31 PM
Thank you, Robert, for your thoughtful review. I'm glad I could be part of your journey to homeownership. Being attentive to your needs and helping make your dreams a reality is what I strive for with every client. If you ever have more questions...
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Through all of it step by step Cindy and her team made it easy to do all of it up loading documents to checking to see where I was at in the process.Cindy is absolutely the best. her help and understanding goes above and beyond. I trust her...
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Reply from Owner
May 13th, 2026 10:31 AM
It’s wonderful to hear about your positive experience working with me and my team. Guiding you through each step and ensuring things were straightforward is always my goal, and I'm grateful for your trust and kind words. I'm honored to have...
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Through all of it step by step you made it easy to do all of it up loading documents to checking to see where I was at in the process.Cindy is absolutely the best her help and understanding goes above and beyond. I trust her and would use and...
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Reply from Cindy Jansky
August 12th, 2025 08:14 AM
Debbie, your words truly warm my heart. I'm so pleased to know that the process felt easy for you and that my assistance provided the support you needed. It means a lot to me that you trust and view me as part of your family. Your recommendation...
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A perfect experience every time
Reply from Stacey Tevis
August 11th, 2025 09:11 PM
Donald, thank you for the kind words. It’s incredibly rewarding to hear that your experience was perfect. I strive to ensure each interaction is seamless and positive, so knowing that I've achieved that with you is truly satisfying. I appreciate...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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