Northern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,007)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.94

(7,007)

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5 Star

98%

4 Star

3 Star

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1 Star

I had a great experience

Reply from Owner

September 16th, 2025 06:38 PM

I'm pleased to hear you had a great experience. It's important to me that my clients feel well-supported throughout their journey. If you ever need further assistance or have questions, I'm here to help.

The response time was fast.

Reply from Lori Horney, Ruoff Mortgage

September 6th, 2025 04:07 PM

I appreciate your feedback on my response time, Hudson. It's important to me to be prompt and attentive in my communication. If there's ever anything else you need, feel free to reach out.

Very attentive, on top of everything , kept us informed overall just awesome! Thank you!

Reply from Patrick Guibert

September 15th, 2025 08:47 PM

I appreciate your kind words, Gail. Being attentive and keeping you informed throughout the process is a priority for me, and I'm glad to know it made your experience a positive one. If you have any more questions or need further assistance,...

Kym was very resourceful, helpful, and communicated in a timely manner. I was on the West Coast, so even though there was a 3 hour gap she helped me and answered any questions I had no matter the time of day.

Reply from Owner

September 15th, 2025 01:12 PM

I'm glad to hear that you found my support timely and helpful, despite the time difference. Your satisfaction is important to me, and I'm happy I could assist with your questions whenever they arose. Thank you for sharing your experience. If...

The mass knowledge of the Occupation being held. Being able to answer any questions and being readily available any time of day, even though I was in a different time zone.

Reply from Kym Baker, Ruoff Mortgage

September 5th, 2025 06:36 PM

It's wonderful to hear that my knowledge and availability were helpful to you, despite the challenges of dealing with different time zones. I'm glad I was able to answer your questions and provide the support needed. If there's anything else...

Easy process with amazing staff!

Reply from Teresa Shultz-Miller

September 15th, 2025 03:18 PM

I'm pleased to know that you found the process easy and enjoyed working with the team at Ruoff Mortgage. It's important to me that everything runs smoothly for you. Should you need any further assistance, please don't hesitate to contact me....

Lori and her team were very knowledgeable and quick to respond. I was kept up to date throughout the loan process and given clear, detailed answers to any of my questions.

Reply from Lori Hiscock, Ruoff Mortgage

September 3rd, 2025 05:47 PM

Thank you so much for sharing this, Nina. It was really great working with you again! :)

Cindy was wonderful and extremly knowledgeable

Reply from Cindy Jansky

September 13th, 2025 02:54 PM

Thank you for your positive feedback. I'm pleased that my knowledge and assistance met your expectations. If you have any further questions or need help again, I'm here to assist.

Patrick was the best loan officer I've ever dealtwith he knew the VA process and worked through all my various options and provided the best path after sharing the benefits of each. He adapted to the changing landscape of my loan as we needed...

Reply from Patrick Guibert

September 13th, 2025 02:21 PM

Wayne, I'm truly grateful for your generous feedback. Navigating the VA process and exploring various options with you was a rewarding experience. I'm glad to hear that adapting to the changes and finding the best path made a positive impact...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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