Northern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
LeAnne Francis, Ruoff Mortgage
LeAnne had excellent communication through the entire homebuying process. She went above and beyond to accomodate us and work up loan documents when we needed them.
Reply from LeAnne Francis, Ruoff Mortgage
September 3rd, 2025 12:37 PM
I appreciate your feedback, Joel. It's great to know that you felt well-supported during the homebuying process, and that my communication met your needs. Going the extra mile to accommodate your requests and ensure loan documents were prepared...
read more
for
Cyndi Handley, Ruoff Mortgage
Cyndi Handley, Ruoff Mortgage has received a review with 5 star rating from Natalie R
Reply from Owner
October 22nd, 2025 07:00 PM
I appreciate your 5-star rating, Natalie. It means a lot to know you had a positive experience. If you ever need assistance, feel free to reach out.
for
Cyndi Handley, Ruoff Mortgage
Cyndi was amazing, helpful, patience with me and a godsend! Never been through this before and very helpful to explain the complete process as things came up. More than an loan officers, she is a friend!
Reply from Cyndi Handley, Ruoff Mortgage
September 3rd, 2025 12:30 PM
I'm truly grateful for your kind words, Natalie. It was my pleasure to guide you through the process and provide clarity as needed. Knowing that you valued my patience and explanations means a lot to me. I'm glad I could not only assist you...
read more
for
You guys were amazing and east to work with. Answered and explained any questions I asked!! I appreciate you making our first time buying experience a good one!!
Reply from Owner
September 21st, 2025 01:18 PM
Thank you for your 5 star review!
for
You guys made the entire process easy. Any questions I had were answered right away and explained in a way I coould understand.
Reply from Stacey Tevis
September 12th, 2025 03:39 PM
Melissa, I'm glad I could make the process easy for you. Answering your questions quickly and clearly is always my goal. If there's anything else you need or any more questions pop up, don't hesitate to reach out.
for
LeAnne Francis, Ruoff Mortgage
Fast to respond and very knowledgeable
Reply from LeAnne Francis
September 3rd, 2025 12:38 PM
I appreciate your feedback, Isaac. I'm glad to hear that you found my responsiveness and knowledge helpful. If you have any other questions or need further assistance, please feel free to reach out at any time.
Great communication
Reply from Karen Zank
September 12th, 2025 03:12 PM
I appreciate your review, Michael. It's good to know that the communication met your expectations. If there's anything else I can assist you with, please don't hesitate to let me know.
for
Samantha Conrad, Ruoff Mortgage
She was very good at explaining things and not making me feel dum. I had an amazing experience. I would recommend it to my family and friends.
Reply from Samantha Conrad, Ruoff Mortgage
September 9th, 2025 05:01 PM
I'm glad to hear that you had a positive experience, Zachary. It's important to me that my clients feel informed and at ease throughout the process, so I'm pleased to know you felt well-supported. Your willingness to recommend my services means...
read more
for
Stacey is great!! She is very helpful, great communication skills, always answered my questions. Highly recommend
Reply from Owner
September 21st, 2025 01:19 PM
Thank you, Sara for the 5 star review! Can't wait to see the improvements you make to your new home!
for
Lori Horney, Ruoff Mortgage
How quickly everything was taken care of and how smoothly the whole process was.
Reply from Lori Horney, Ruoff Mortgage
September 2nd, 2025 03:11 PM
I'm pleased to know that everything was handled quickly and smoothly for you, Corie. Ensuring an efficient process is always a priority for me. If you have any more questions or need further assistance, feel free to get in touch.
1781–1790 of 7007
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us