Northern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Communication was great , Karen answered text even on weekends and evenings. I loved the experience with this company. A big weight lifted off my shoulders.
Reply from Karen Zank
December 8th, 2025 07:05 PM
I appreciate your kind words, Shannon. It's important to me to be available when you need assistance, so I'm glad that our communication met your expectations. I'm pleased to know the experience with Ruoff Mortgage felt relieving for you. If...
read more
Sonia Niccum-Gunderson, Ruoff Mortgage has received a review with 5 star rating from Matthew M
Reply from Owner
December 1st, 2025 06:00 PM
I appreciate your positive rating, Matthew. If you ever have any questions or need assistance, I'm here to help.
everyone was very kind
Reply from Sonia Niccum-Gunderson, Ruoff Mortg...
December 1st, 2025 06:00 PM
I'm glad you felt kindness was extended throughout your experience. If there's anything further you need or additional feedback you'd like to share, please feel free to reach out to me directly.
for
Gina Champion, Ruoff Mortgage
...............
Reply from Gina Champion
December 8th, 2025 06:50 PM
Thank you for the positive rating! If you have any thoughts or specific feedback to share, I'd be interested in learning more about your experience. I'm here to help with any mortgage needs you may have.
Stephanie worked for me, not against me. She fought to get me in the house I wanted and IM IN THERE! She’s NEVER rude, very respectful. It’s a lot of information at once and she’ll repeat it for you if needed.
Reply from Owner
February 9th, 2026 05:28 PM
I LOVED helping you out with your mortgage process Matt, I'm so happy we were able to make this dream a reality for you!!
She went out her way to get me in the home I wanted. She was for me, not against me. I felt as though she worked for me. HIGHLY recommend her. I can't thank her enough .
Reply from Stephanie Moncayo, Ruoff Mortgage
February 9th, 2026 05:30 PM
It was fantastic working together Matt, so happy we were able to make this milestone happen for you! :)
Linda Riley is the absolute best mortgage agent I have ever used. She has been involved with many other friends and family members as well. She puts you at ease, prompt with all forms communication , and truly wants you to succeed at purchasing...
read more
Reply from Owner
December 2nd, 2025 12:54 PM
Thank you Michael Hope you had a Blessed Thanksgiving and a Blessed Christmas.
for
Patrick Guibert, Ruoff Mortgage
Patrick is awesome he stays in touch and kept me updated on everything
Reply from Patrick Guibert
December 8th, 2025 06:35 PM
I’m grateful for your feedback. Keeping you informed throughout the process is important to me, and I'm glad you felt well-supported. If there's anything more I can assist with in the future, please don't hesitate to let me know.
Thank you Steve, Brianna and team you were phenomenal!
Reply from Owner
December 1st, 2025 03:39 PM
We appreciate your kind words, William. It's wonderful to know that Steve, Brianna, and the team made a positive impact on your experience with us. Thank you for acknowledging their efforts and for your 5-star rating. If you need any assistance...
read more
Everyone was very nice and tentativ! we hit a road block due to the government shutdown and trying to go with a USDA loan. No fault of Ruoff. Steve and his team helped come up with a solution quickly and we were able to even close a week earlier...
read more
Reply from Steve Hissong
December 1st, 2025 03:39 PM
It's great to hear that our team was able to support you through the process, especially dealing with challenges like the government shutdown and USDA loan roadblock. We're pleased that Steve and his team could find a quick solution allowing...
read more
1341–1350 of 6999
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us