

Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Sarah was great to work with, yet again. She helped us with our furst home and came through again with constant and quick replies to all of our questions, and guiding us through a fast closing deadline. Thanks again!
Reply from Sarah Cole, Ruoff Mortgage
October 30th, 2025 04:04 PM
Olugbenga, I’m so glad I could help you through the process again! I know the timeline was tight, but we made it happen! If you ever need anything or have questions down the road, you know I’m always here to help. Thanks again for trusting...
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Rodney Reynolds, Ruoff Mortgage has received a review with 5 star rating from Mary R
One of the first things I was asked was how much I was comfortable spending per month which I really appreciate. No one tried to convince me to spend more or anything. I didn't feel like it was all about my money but about me as a person.
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Reply from Rodney Reynolds
November 7th, 2025 04:41 PM
Thank you for sharing your thoughts, Mary. I'm glad to hear that the focus on your comfort and priorities was apparent during our conversations. My aim is always to prioritize each client's unique needs and ensure they feel valued beyond just...
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Matt was really amazing to work with. Always felt that he had my best interest in mind. Amazing communication and transparency, I would highly recommend to friends and family.
Reply from Owner
November 6th, 2025 05:26 PM
We're pleased to hear about your positive experience working with Matt. Knowing he had your best interest at heart and provided clear communication and transparency is important to us. Your willingness to recommend our services to friends and...
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I felt the communication, transparency, and the website were top notch.
Reply from Matt Koch
November 6th, 2025 05:27 PM
We appreciate your feedback on the communication and transparency you experienced, as well as the positive remarks about our website. It's important to us that you feel informed and connected throughout the process. If you have any more thoughts...
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Lori Fetter, Ruoff Mortgage has received a review with 5 star rating from Lillian P
The process was quick and smooth. When I was feeling stressed about something, Lori would step in and reassure me that she's doing all she can to aquire the best outcome. She was great at communicating. She matched my fast-paced responses.
Reply from Lori Fetter
November 7th, 2025 03:16 PM
I'm glad to hear that the process went quickly and smoothly for you, Lillian. Knowing that I could alleviate some of your stress and keep up with your fast-paced communication is important to me. If there's ever anything else you need or any...
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Josh was wonderful to work with. We were able to do a fast close. He was transparent, knowledgeable, and kind.
Reply from Owner
October 31st, 2025 03:14 PM
Thank you, Alyssa! Congratulations to you and Matt on your home purchase. Stay in touch and let me know if you have any questions or need anything in the future!
Josh was not only readily available at any time, but he was informative and pleasant to work with. He got everything done for a quick close! We are very grateful!
Reply from Josh Pick, Ruoff Mortgage
October 27th, 2025 11:03 PM
Thank you, Alyssa! Congratulations to you and Matt on your home purchase. Stay in touch and let me know if you have any questions or need anything in the future!
Dan was very easy to work with and quick to answer all of my questions or concerns about the process.
Reply from Dan Logan, Ruoff Mortgage
October 27th, 2025 06:27 PM
Thank you Kristen, It was a pleasure working with you. Anytime Ruoff an help a 1st responder, it makes that closing just a bit more special. You are so appreciated and I look forward to seeing the pictures of you in front of the house holding...
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851–860 of 3878
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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