Northeast Ohio, Fort Wayne, IN

Fort Wayne, IN

4.93

(3,876)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.93

(3,876)

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Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Blake B

Reply from Owner

January 9th, 2026 07:49 PM

We appreciate the high rating you've given us. Thank you for choosing Ruoff Mortgage.

Clear and easy communication was great. I liked knowing that I could text my lender and get a quick response. The video emails explaining things was also very helpful. Thank you very much!

Reply from Matt Koch

May 14th, 2026 05:49 PM

Blake, we appreciate your feedback and are glad to hear that our communication methods, including the video emails, were helpful during your experience with Matt at Ruoff Mortgage. It's good to know that having quick and clear communication...

When reading the documents for signing the system loges me out due to short time session.it would be easier if the app opens everything from within it instead the beowser. Michael is a good officier and he did a great job through all the process...

Michael was extremely easy to work with, quick to everything and overal made everything work out smoothly.

Reply from Michael Shannon

January 13th, 2026 05:49 PM

I'm pleased to hear that your experience was smooth and efficient, Rylee. Being easy to work with and prompt is important to me, and I'm glad it resonated with you. If you have any more needs or questions, I'm here to help.

Felix Velez, Ruoff Mortgage has received a review with 5 star rating from El X

Reply from Owner

January 14th, 2026 08:49 PM

I appreciate the 5-star rating, El. If you ever have any questions or need assistance, please feel free to reach out.

Mr Feliz Velez and Miss Nilde was that most wonderful persons I meet; they help me in everything I need to buy my own home 🏡 ❤️ and I recommend for the future people who wanna buy her own homes; they are the best 👌 good communication and...

Reply from Felix Velez

January 13th, 2026 04:14 PM

Your kind words are greatly appreciated, Carlos. I'm glad I could assist you in purchasing your home. It's wonderful to know that you felt supported throughout the process. Should you or anyone else require guidance in the future, I'm here...

Peggy was always available to answer my questions and was very patient and walked me through all of my questions. She also kept me updated all along the way, she was really great to work with and I would highly recommend her!

Reply from Peggy Alley

January 12th, 2026 07:43 PM

I'm thankful for your kind words, Melissa. It was a pleasure assisting you throughout the process and being there to address your questions. Keeping you updated and ensuring you're comfortable and informed is something I always aim for. I'm...

Rodney Reynolds, Ruoff Mortgage has received a review with 5 star rating from Pamela J

Reply from Owner

January 10th, 2026 12:44 AM

Pamela, I appreciate your positive rating. If there's anything else you need or any questions that arise, feel free to get in touch.

kept me abreast on all procedures, directed m instruc I was trying to clear and start over but the screen freezes

Lori is amazing to work with. Loan process was extremely easy an efficient. I would definitely recommend her to friends and family.

Reply from Owner

January 10th, 2026 12:44 AM

It's fulfilling to know that you had a smooth and efficient experience with the loan process, Kathy. I truly appreciate your kind words and the recommendation to your friends and family. If there's anything further I can assist with, please...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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