Northeast Ohio, Fort Wayne, IN

Fort Wayne, IN

4.93

(3,876)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.93

(3,876)

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Rodney and Ryan were the best along with Danielle. I couldn't have asked for a better experience with either one of them. They are wonderful people in on point thank you both thank you all three. Go bless you all your wonderful wonderful peop...

Reply from Rodney Reynolds

February 27th, 2026 05:07 PM

I'm grateful for your kind feedback, Shannon. It's great to know that I, along with Ryan and Danielle, could provide you with such a positive experience. Your words mean a lot, and I'm glad we could meet your expectations. If there's anything...

Lori is simply the best. She makes the home buying process easy. We feel so very thankful to have her on our team. Would highly recommend her!

Reply from Lori Fetter

February 27th, 2026 05:23 AM

Shannon, I appreciate your kind words and am pleased to know that the process felt easy for you. Being part of your home buying journey has been a privilege, and I'm so glad to be considered part of your team. If there’s anything more you need,...

Matt is a true professional. He always found time to answer my question quickly, accurately, and professionally. He communicated things needed from me and stayed on top of making sure I was on track.

Reply from Owner

March 3rd, 2026 10:21 AM

Your feedback is greatly appreciated, Ryan. I'm pleased to hear that communication throughout the process met your expectations. It's important to me that you felt supported and informed every step of the way. If there's anything more I can...

Matt kept me informed, and on track throughout the whole process. He helped me along the way as I though we were family. He kept what was in my best intrest as the priority! Thanks!

Reply from Matt Wisniewski

February 26th, 2026 09:55 PM

I'm glad I could be there for you during the process, Ryan. Keeping your best interests in focus was my priority, and I'm pleased to hear you felt supported along the way. If there's anything more I can do for you in the future, don't hesitate...

Del and Dels assistants were spot on. The communication level was superb!!! Very nice experience!!!

Reply from Del Lekan

February 26th, 2026 04:38 PM

David, it's great to hear that you found the communication to be superb during your experience. I'm glad everything went smoothly and you had a good experience. If there's anything more I can do for you, please let me know. Thank you!

Sarah was great to work with. Her knowledge and communication set her over the top. Always enjoy working with her and I recommend her every chance I get.

Reply from Sarah Cole, Ruoff Mortgage

February 16th, 2026 06:46 PM

Thank you so much for this incredible review — it truly means the world to me.I’m so grateful for the opportunity to work with you and for the trust you place in me. Communication and knowledge are two things I take very seriously, so hearing...

Felix was top notch! Fast reponses and knowledeable. He make process very easy.

Reply from Felix Velez

February 25th, 2026 04:16 PM

Thanks for sharing your thoughts, Nicholas. I'm glad to hear that you found the process smooth and efficient. If there's ever anything else you need, don't hesitate to reach out. Wishing you all the best with your new home!

Lori was excellent to work with. She was understanding, kind, and very efficient.

Reply from Lori Fetter

February 23rd, 2026 06:41 PM

Gretchen, I'm glad to hear that working with me was a positive experience for you. Understanding your needs and ensuring a smooth process are priorities I hold dear. If you ever have more questions or need further assistance, feel free to reach...

Excellent!! Love working with Del!! Always on the ball!!!!

Reply from Del Lekan, Ruoff Mortgage

May 3rd, 2026 02:37 AM

Nothing but the best for you, Terry!! Grateful for your continued trust and support. Best of luck in your future endeavors!

Vic and his team were great, started back in oct to try and buy a house, went from 0 credit/no credit to 690 in 4-5 months thanks to his advice. And now 2/12/26 closed on buying a house in like 14-18days. They was very helpful answered any...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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