Northeast Ohio, Fort Wayne, IN

Fort Wayne, IN

4.93

(3,876)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.93

(3,876)

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Dan The Stache Logan was very knowledgeable and informative of the entire process and worked tirelessly to ensure we closed as soon as possible, making the entire experience painless.

Reply from Dan Logan, Ruoff Mortgage

March 6th, 2026 10:01 PM

Thank You Ian it was please working with you as well. Because of your timely responses we were able to get you loan done just in time! I look forward to working with you on anything you need in the future. I work primarily n referrals so please...

Took time to explain complex processes

Reply from Sarah Cole

March 16th, 2026 04:05 PM

Jovan, I'm pleased to hear that you found my explanations clear and helpful with the more complex aspects of the process. It’s important to me that everything is understood clearly. If there are any other questions or if you need further assistance,...

Del has great communication skills and strong leadership. It was a pleasure working with him and his team. I truly appreciate all of you for helping me get my new home. Thank you so much for everything!

Reply from Del Lekan

March 16th, 2026 06:15 PM

I'm thankful for your kind words about my communication and leadership, Mi. It was a pleasure working with you to secure your new home. I'm delighted to hear that you had a positive experience with me and my team. If you ever have questions...

We had a great experience working with our loan officer, Mike. From start to finish, he made the mortgage process feel clear and manageable. He was always there for us, quick to answer questions, and responsive whenever something came up, whether...

Reply from Michael Shannon

March 16th, 2026 05:39 PM

Thank you for sharing your experience, Shane. I'm pleased to hear that the mortgage process went smoothly for you and that my efforts to provide clarity and responsiveness were helpful. It's important to me that you felt supported and confident...

Josh Pick at Rouff Mortgage gave us an experience that was second to none. His exceptional customer experience skills and industry expertise is absolutely best in class. I would recommend Josh and Ruoff Mortgage to anyone looking for an exceptional...

Reply from Owner

March 15th, 2026 10:21 AM

Nate, it's truly gratifying to hear that you had a positive experience. I'm pleased to have been able to assist you throughout the mortgage process and provide the support you needed. Your recommendation and acknowledgment of my efforts are...

Josh gave us an experience that was second to none. His customer experience skills and expertise is best in class. I would recommend Josh and Ruoff to anyone that needs a great mortgage experience and the ability to close on your new home quickly...

Reply from Josh Pick, Ruoff Mortgage

March 4th, 2026 02:27 PM

Thank you very much, Nate, for taking the time to do the survey and for your kind words about my customer service! It was a pleasure working with you both and congratulations on getting the home!

Josh truly went above and beyond for us. It wasn’t an easy process, but he did everything possible to ensure everything went smoothly. He was incredibly informative and consistently kept me up to date every step of the way. He even worked late...

Reply from Owner

March 4th, 2026 02:25 PM

Thank you so much for the kind words, Taylor! Congratulations on your home purchase and an even bigger congratulations on the soon-to-be addition to your family!!!

Reply from Josh Pick, Ruoff Mortgage

March 4th, 2026 02:12 AM

Wow, thank you so much for the kind words, Taylor! Congratulations on your home purchase and an even bigger congratulations on the soon-to-be addition to your family!!!

It was a very easy process to apply for the loan and once the application was approved everything moved very quickly to closing

went very smooth the way you should've.

Reply from Josh Pick, Ruoff Mortgage

March 3rd, 2026 09:50 PM

Thank you, Joe! I appreciate you taking the time to do the survey and I'm glad things worked out for Taylor!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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