Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
What stood out most was his attention to detail and commitment to making sure I got the best possible outcome. They kept me updated at every step, were always available when I needed them, and made what can be a stressful process feel smooth...
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Reply from Owner
May 4th, 2026 05:20 PM
Huy, I appreciate your kind words about my attention to detail and commitment. I'm pleased that you felt well-informed and supported throughout the process. If there's anything else you need, feel free to reach out.
What stood out most was his attention to detail and commitment to making sure I got the best possible outcome. They kept me updated at every step, were always available when I needed them, and made what can be a stressful process feel smooth...
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Reply from Rodney Reynolds
May 1st, 2026 05:10 PM
My, I'm glad to know that my attention to detail and commitment made a positive impact on your experience. Keeping you updated and ensuring a smooth process are top priorities for me. If there's anything more I can assist you with, please let...
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Peggy Alley, Ruoff Mortgage
Peggy was the best and communicated every step of the way! Loan butler was easy to use , navigate, and understand. It was an easy process!
Reply from Peggy Alley
May 1st, 2026 03:38 PM
I'm pleased to hear that you found the process easy, Morgan. Communication is key, and I'm glad you felt supported at every step. Thank you for your feedback on the Loan Butler as well. If there's anything else you need, feel free to reach...
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Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Pamela H
Reply from Owner
May 4th, 2026 05:19 PM
Thank you for the perfect rating, Pamela. I appreciate your support and am here if you need anything in the future.
Everyone was so friendly even through complications.
Reply from Matt Koch
May 14th, 2026 05:49 PM
We're glad to hear that you found our team friendly, Pamela, even during complications. Your experience is important to us, and we're here if you need any further assistance.
Michae lwas not only knowledgeable but easy to reach. As first time home buyers we had a million questions every step of the way and he always responded quickly and answered all of our questions.
Josh and Keegan were great! Anytime I had a question they were able to quickly answer it for me and made sure I understood everything. As a first time homebuyer this process was very stressful. Although I would have wished to be informed of...
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Reply from Owner
April 22nd, 2026 03:51 PM
Thank you, Michela! Congratulations to you and Nathan on your 1st home purchase, and I'm looking forward to hearing from you soon!
Josh and Keegan were very knowledgeable and could clearly answer any questions inhale throught the whole process. Any time I had questions or needed more information they were able to provide it quickly and made the process go a lot easier!
Reply from Josh Pick, Ruoff Mortgage
April 22nd, 2026 03:50 PM
Thanks Michela, appreciate you taking the time to complete the survey. Congratulations on your first home purchase...I'm glad things ended up working out in the end!
Start to finish nothing but great communication and professionalism. I have purchased property before, and this was the most seamless transaction ever. Josh absolutely nailed every step along the way. I wish I would have know about Ruoff for...
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Reply from Owner
April 22nd, 2026 03:49 PM
Thank you so much for taking the time to complete the survey and leave this testimonial, John! Congratulations to you and Ceanna and I wish you both nothing but the best in your new home!
Start to finish nothing but great communication and professionalism. I have purchased property before, and this was the most seamless transaction ever. Josh absolutely nailed every step along the way. I wish I would have know about Ruoff for...
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Reply from Josh Pick, Ruoff Mortgage
April 20th, 2026 03:23 PM
Thank you so much for taking the time to complete the survey and leave this testimonial, John! Congratulations to you and Ceanna and I wish you both nothing but the best in your new home!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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