Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Customer service and was always available
Reply from Josh Pick, Ruoff Mortgage
May 16th, 2026 04:20 PM
Thank you, Travis, and congratulations to you and Emily!
Lori Fetter, Ruoff Mortgage has received a review with 5 star rating from Elicia E
Reply from Owner
May 26th, 2026 12:48 PM
Elicia, thank you for the perfect rating! I'm grateful for your support and pleased that you had a positive experience with Ruoff Mortgage.
There are not enough words to describe how amazing Lori was. She was knowledgeable, available 24/7 (and yes there were some late nights and early mornings), and put in the work to get us this house. I have recommended her to every person I...
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Reply from Lori Fetter
May 25th, 2026 09:33 PM
Elicia, I truly appreciate your kind words and am grateful for your recommendations. I'm glad I could be there for you at all times to help you secure your home. Thank you for trusting me with such an important milestone at Ruoff Mortgage!
Great experience with Mike, would highly recommend!
Reply from Owner
May 26th, 2026 07:22 PM
Thank you for your kind words, Samantha. I'm happy to hear you had a great experience. Your recommendation means a lot to me!
Everyone says buying a house is hard so I was a little nervous going into this. Especially being self employed and with no realtor involved. But Mike made it SO EASY. He always kept me updated and was efficient and effective! Closed in a little...
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Everything
Reply from Rodney Reynolds
May 25th, 2026 01:33 PM
Robert, I'm grateful for your feedback. If there's anything specific you'd like to share or discuss, please feel free to reach out.
Lori Fetter, Ruoff Mortgage has received a review with 5 star rating from Patrick A
Reply from Owner
May 25th, 2026 06:13 PM
Patrick, thank you for giving a 5-star rating. I'm grateful for your support and happy to have been part of your experience at Ruoff Mortgage!
The entire process was very smooth. All my questions were answered clearly and promptly.
Reply from Lori Fetter
May 25th, 2026 01:50 PM
Patrick, I'm happy to know that you found the process smooth and that your questions were addressed clearly and promptly. Thank you for sharing your experience at Ruoff Mortgage!
for
Stephanie Stoltz, Ruoff Mortgage
Better communication on the loan officer side when there was a delay or problem
Clear communication
Reply from Jim Cook, Ruoff Mortgage
May 13th, 2026 03:37 PM
I'm pleased to hear that you found the communication clear, Dylan. Keeping you informed is important to me. If there's anything else you need, please let me know.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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