Northeast Ohio, Fort Wayne, IN

Fort Wayne, IN

4.93

(3,876)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.93

(3,876)

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Michael Shannon was amazing to work with! He is knowledgeable and answered any questions I had. He made sure I understood what was going on with my loan and was very quick to respond to calls, texts and emails. He would answer calls after hours...

Reply from Owner

May 23rd, 2023 01:52 PM

Greetings Sarah,Thank you so much for taking the time to leave us a 5-star review. We are pleased to hear that Michael Shannon provided you with top-notch service, knowledge, and communication throughout the loan process. Our team at Ruoff...

Reply from Michael Shannon, Ruoff Mortgage

September 17th, 2024 02:44 PM

Thank you, Sarah, I'm glad to hear I was able to help make the process easier for you. Enjoy you new home!

Both my wife and I greatly appreciated your time and effort to help us through the process. Your experience, efficiency, and professional demeanor were all consistently top notch. Thank you for everything

Reply from Allen Johnson

May 31st, 2023 03:32 PM

Thank you David so much for your positive feedback! We're thrilled to hear that both you and your wife had a great experience with Russ and the Ruoff Mortgage team. We appreciate your business and are grateful for the opportunity to serve you....

Lynne was amazing throughout the whole process. She kept me up to date and always answered any question I had along the way. I really appreciated her throughout the process.

Reply from Allen Johnson

September 27th, 2023 03:14 AM

Hello Angelo. Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Lynne was amazing throughout the whole process and kept you up to date and answered any questions you had along the way....

Ruoff Mortgage - Medina has received a review with 5 star rating from Jim S

Reply from Owner

May 22nd, 2023 05:38 AM

Hi, Jim. Thank you very much for your rating! We are glad you had a pleasant experience.

It was an pleasure to work with Sarah

Reply from Allen Johnson

May 30th, 2023 07:47 PM

Hello James. We appreciate the kind words about working with Sarah and glad to hear you had a positive experience. Thank you for putting your trust in Sarah and the Ruoff Mortgage team.

Shawn was very knowledgeable with every step in the loan process. He was able to answer and explain every question I had very thoroughly and in ways so I could understand. I will definitely refer everyone to Shawn in the future

Reply from Allen Johnson

May 30th, 2023 07:58 PM

Hello Anthony. Thank you for taking the time to provide us with your feedback. We are thrilled to hear that Shawn was knowledgeable and able to answer all of your questions thoroughly and in a way that you could understand. We understand that...

Sarah was beyond amazing and helpful ❤️ she was vary quick to respond to any questions and she always kept me updated every step of the way!!!

Reply from Allen Johnson

May 30th, 2023 07:04 PM

Hi Ashley. Thank you so much for your positive feedback! We are delighted to hear that Sarah provided amazing and helpful service to you. We understand that clear and timely communication is essential to a positive experience, and we are glad...

Brittany was amazing and had a solution to any issues that came up!

Reply from Allen Johnson

May 18th, 2023 08:40 PM

Thanks for the rating Kaitlynn. We appreciate you highlighting the excellent service that Brittany provided you. Thank you for putting your trust in Brittany and the Ruoff Mortgage team.

Nothing to change

Reply from Allen Johnson

May 18th, 2023 08:14 PM

Thank yo for the stars rating Marianne. We are glad we could provide you with a positive experience.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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