

Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Ruoff Mortgage - Medina has received a review with 5 star rating from Brock J
Reply from Owner
November 11th, 2023 04:26 PM
Hi, Brock. Thank you for taking the time to rate us!
Sarah was very attentive to our needs and did a great job explaining the process to us as first time homebuyers.
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
November 13th, 2023 02:47 PM
I'm incredibly grateful for your kind words, Brock. It was a pleasure guiding you through the process as first-time homebuyers. Looking forward to assisting you again if the need arises. Best wishes in your new home! Thank you once again for...
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Sarah was completely professional and very responsive. She kept me in the loop throughout the entire process. I will be recommending Sarah to anyone that I know that will be buying a house. She made such a large life event very easy.
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
November 10th, 2023 07:10 PM
I'm truly grateful for your heartfelt review, Lisa. It was a pleasure to assist you throughout your home buying process. Your kind words and high rating mean a great deal to me. I look forward to any future opportunities to assist you or your...
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Not at all. Very happy that I had the pleasure to work with Sarah! Explained everything to me so that I could understand clearly and concisely!
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
November 9th, 2023 08:35 PM
Thank you so much for the review!! It was such a pleasure working with your family! I wish you all the best in your new home! :)
Sarah Cole was very easy to work with, very helpful and always there to answer any and all questions I had during the loan process :)
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
November 9th, 2023 08:36 PM
Thank you for your kind words, Lauren. It was a pleasure assisting you throughout your loan process at Ruoff Mortgage. I take great pride in providing the best service and answering all questions to ensure a smooth process for my clients. I...
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Ruoff Mortgage - Medina has received a review with 5 star rating from Doc H
Reply from Owner
November 9th, 2023 04:26 PM
Hi, Steve. We appreciate the rating and are glad we could provide you with a positive experience!
Josh was absolutely phenomenal in handling this process for me. This was my first home buying experience and it was quick and easy. Ill always come back!
Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
November 9th, 2023 04:34 PM
Thank you, Steve! I truly enjoyed guiding you through the process...it was my pleasure!
That was a good experience
Reply from Rodney Reynolds | NMLS# 190606 | Ru...
November 13th, 2023 05:00 PM
I'm thrilled to hear you had a good experience, Valentina! Your satisfaction is my top priority. Thanks for taking a moment to share your positive feedback and for giving Ruoff Mortgage a 5-star rating. If you need any further assistance, please...
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Ruoff Mortgage - Cleveland has received a review with 5 star rating from Ken S
Reply from Owner
November 6th, 2023 04:56 PM
Hi, Ken. Thank you very much for your rating! We are glad you had a pleasant experience.
The ease of the process and the quick correspondence between you and my wife and I.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
I'm thrilled to hear about your positive experience with Matt Koch at Ruoff Mortgage, Kenneth. It's great that you found the process easy and appreciated the quick correspondence. We always strive to provide top-notch service to our clients....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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