

Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Great communication, always found a way to help when things got a little unsure. Russ was great to work with, great to talk to and really took the time to help us and get to know us and assist with our concerns.
Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Katie K
Sarah Cole was extremely knowledgeable and willing to answer all the questions that I had. I would recommend her to anyone!
As the mortgage process moved forward, several issues arose, which in my opinion is normal, but my agent handled it professionally on time and accurately.
As the mortgage process moved forward, several issues arose, which in my opinion is normal, but my agent handled it professionally on time and accurately.
Reply from Owner
December 12th, 2023 02:17 PM
Thank you for your positive feedback, Randy! We appreciate your understanding and are glad to hear that our team handled any issues that arose during the mortgage process professionally and efficiently.
Brittany was absolutely amazing during the entire process. She was always quick to respond to my million questions I had! She was exceptional throughout
Reply from Brittany Adams, Ruoff Mortgage
January 25th, 2024 05:22 PM
Thank you Joey (and Morgan :))!
SO glad your family was able to get into the home for the holidays! Hope everything is going well in this new year! 2024 will be a great year for you and your family I just know it!
Ruoff Mortgage - Mentor has received a review with 5 star rating from James S
Reply from Owner
December 11th, 2023 04:16 PM
Hi, James. Thank you for taking the time to rate us!
Everything
Helping with the final disclosure documents to be signed.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you for the excellent rating, Olga! We're pleased to hear that my team was able to assist you with the final disclosure documents. Your satisfaction is our priority at Ruoff Mortgage and we're thrilled we could meet your expectations....
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Working with Christi was a wonderful experience! She is knowledgeable, patient and understanding. As a first time home buyer, I had a million questions and she always had time for me. I always felt aware of the next steps and what was going...
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Reply from Owner
December 19th, 2023 05:14 PM
What a pleasure it was to see you find and move into your beautiful new home!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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