

Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Scott was very knowledgeable and always a pleasure to deal with
Reply from Scott Dillen, Ruoff Mortgage
July 8th, 2024 04:07 PM
I appreciate your kind words, Jennifer. It was my pleasure to assist you and so happy for you and Matt. Your positive feedback means a lot to me. Let me know if there's anything else I can do for you in the future. Enjoy your new home and thanks...
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Scott was very knowledgeable and always a pleasure to deal with
Reply from Scott Dillen, Ruoff Mortgage
July 8th, 2024 04:14 PM
So glad to hear you had a positive experience, Matthew! I strive to provide the best service for every client and hearing feedback like yours makes it all worthwhile. Thanks for choosing Ruoff Mortgage. Congrats on your new home and looking...
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Christi was very well engaged and well informed. At no point during our home search did we feel that we were anything but a top priority. She made us feel valued and appreciated during a search that made us feel the opposite at times. We can...
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Reply from Owner
July 24th, 2024 05:26 PM
Thank you for the opportunity to be a part of your new home purchase!
Christi was very well engaged and well informed. At no point during our home search did we feel that we were anything but a top priority. She made us feel valued and appreciated during a search that made us feel the opposite at times. We can...
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Reply from Christi Nichols, Ruoff Mortgage
July 8th, 2024 03:46 PM
Thank you for taking the time to leave such a thoughtful review. It was my pleasure
and I'm delighted to hear that you felt valued and prioritized. I appreciate your kind words more than I can say.
Christi Nichols
From the start my loan was mistaken for a canceled loan. After fixing this hiccup, my loan was ready to close ten days early but nobody seemed to mind letting it sit. I had to push for an earlier close, which did not happen due to a bad appraisal....
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Reply from Owner
July 9th, 2024 02:48 PM
We appreciate the candid feedback about your recent experience with us and are truly sorry that we did not meet your expectations. We understand your frustration regarding the repairs identified by the appraisal and the delay in closing early....
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From the start my loan was mistaken for a canceled loan. After fixing this hiccup, my loan was ready to close ten days early but nobody seemed to mind letting it sit. I had to push for an earlier close, which did not happen due to a bad appraisal....
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Dear Matt,I want to extend my deepest thanks for your exceptional support and guidance during my home purchase. Your expertise and dedication have been invaluable, and I truly appreciate everything you've done to make this possible for me.Warmest...
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Matt Koch and everyone at Ruoff mortgage really stepped up to make our home mortgage on a new lake house quick and efficient. Literally a 9 day turnaround from application to finalized.
Reply from Owner
July 8th, 2024 03:47 PM
Wow! A 9-day turnaround is fantastic news! Thank you for the 5-star review and for recognizing Matt and the entire Ruoff Mortgage team for their dedication to speed and efficiency. Congratulations on your new lake house - enjoy making wonderful...
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Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Haley M
Great communication and flexible hours Sarah was able to answer questions during. Would recommend her to anyone going through the buying process.
Reply from Sarah Cole, Ruoff Mortgage
September 16th, 2024 02:46 PM
I'm so pleased to hear that you had a positive experience, Haley! Your recommendation means a lot to me. Being there to answer your questions and provide flexible hours for services is what I strive for to ensure my clients have the best experience....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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