Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
We started this journey almost a year ago, it began as the most stressful experience of our lives. We journeyed through 52 houses, submitted 11 offers, struggled through 4 prior loan officers and landed in the very capable hands of Josh Pick....
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Reply from Josh Pick - NMLS 134546
September 27th, 2024 06:23 PM
Wow, thank you so much for the kind words, Samantha! I'm so happy for you and Jonathan, especially because this home is so much better than the prior 11 that you offered on...it could not have worked out better! Congratulations!!
Excellent mortgage company to work with. Mr. velez was always available by phone and made the entire transaction easy and stress free. I cannot say enough of all their help and how much time they invest in you and your purchase.
Excellent mortgage company to work with. Mr. velez was always available by phone and made the entire transaction easy and stress free. I cannot say enough of all their help and how much time they invest in you and your purchase.
Felix was always there to answer his phone and take care of any questions we had. He made the entire transaction very easy and stress free.
Reply from Felix Velez
October 7th, 2024 05:53 PM
I'm thrilled to hear that you found the process easy and stress-free, Julius! That's always my goal. I believe in always being available to answer any questions and provide support where needed. Thank you for taking the time to leave a review...
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Communication was Excellent
Reply from Michael Shannon, Ruoff Mortgage
September 27th, 2024 03:08 PM
Thank you Gary. I hope you and Melanie love the new home! Welcome to Ohio.
for
Ruoff Mortgage - Medina
Ruoff Mortgage - Medina has received a review with 5 star rating from Janice B
Reply from Owner
September 27th, 2024 10:46 AM
Hi, Janice. Thanks for the stars rating!
for
Peggy Alley, Ruoff Mortgage
Peggy Alley had gotten our loan done with quick efficiency and we always had great communication. She would respond to questions and emails quickly and thoroughly and was also able to get a lower rate than our previous quote. Highly recommend...
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Reply from Peggy Alley
October 6th, 2024 05:55 PM
I am truly grateful for your kind words, Ashley. I'm so happy to hear that you experienced quick and efficient service, as well as good communication. It was a pleasure to assist you and ensure you got a great rate. Your recommendation means...
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Very attentive and responsive. I felt very comfortable throughout the process
Reply from Felix Velez
October 6th, 2024 05:14 PM
I'm thrilled to hear about your positive experience, Wendy! It was my pleasure to guide you through the process and ensure your comfort at every step. We at Ruoff Mortgage are dedicated to providing swift and attentive service, and your feedback...
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Felix and his team made our loan experience the easiest I have ever experienced. They did not keep contacting us for more information, they kept us up to date on where they were in the process and Felix even tried to keep others moving quickly...
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Reply from Felix Velez
October 6th, 2024 02:00 PM
I'm extremely pleased to hear about your positive loan experience with us at Ruoff Mortgage, Mary-Helene. We strive to keep the process as efficient and straightforward as possible, and I'm glad this was reflected in your interaction with my...
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Ruoff Mortgage company has very professional and passionate loan officers whom are there to make sure you have a great experience. Rodney Reynolds I would like to thank him for all his help and patience while finding my home. Even though medical...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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