Northeast Ohio, Fort Wayne, IN

Fort Wayne, IN

4.93

(3,881)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Mon

9 AM to 5 PM

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

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4.93

(3,881)

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My Experience was Ok. Could it have been better ? Yes. But it could have been worse.

Peggy was friendly and helpful.

This was by far an amazing experience. Very transparent, upfront and empathetic to my situation. I was always kept up to date on any new updates and closed about a week a head of schedule. If you are wondering who should service your next home...

Reply from Owner

October 16th, 2024 12:47 PM

Hello Chris. Thank you for your wonderful feedback! We’re thrilled to hear that you had such an amazing experience with Rodney and his team. Their commitment to transparency, empathy, and keeping clients informed is truly what sets us apart....

Josh was knowledgeable, kind and patient. We are very happy with the experience.

Reply from Josh Pick - NMLS 134546

October 15th, 2024 01:21 PM

Thank you, Michele! I really appreciate you taking the time to complete the survey. Congratulations on your home purchase!!

Thank you Dan for your help ❤️ you are a very efficient person. May God continue to bless you always

Reply from Owner

November 16th, 2024 10:26 PM

I'm sincerely grateful for your kind words and positive review, Ana. Being able to assist you was truly a pleasure. Thank you for entrusting me with your mortgage needs. Your satisfaction is my top priority, and I'm delighted to hear you had...

Jim was extremely patient and helpful throughout the entire process. Highly recommend.

Reply from Jim Cook

October 24th, 2024 05:23 PM

Matthew, I'm thrilled to hear that you had such a positive experience with us at Ruoff Mortgage. Your kind words mean a lot to me. I always strive to be patient and helpful, so it's great to hear that this was reflected in your interactions...

East to use website and clear communication from loan officer. Loan was ready to close before the title company. Great experience and Lori was and continues to be super helpful.

Reply from Lori Fetter

October 24th, 2024 03:54 PM

Thank you so much for your kind words, Matthew. I'm delighted to hear that you found our website user-friendly and appreciated the clear communication. That's always what we strive for at Ruoff Mortgage! Your feedback is particularly meaningful,...

Sarah made everything easy and clean. Whole process was smooth from start to finish.

Reply from Sarah Cole, Ruoff Mortgage

October 17th, 2024 03:27 PM

I'm thrilled to hear your positive feedback, Satnam! It's always my goal to make the mortgage process as straightforward and smooth as possible for my clients. I'm glad that your experience reflected this. Thank you for your trust throughout...

Lori Fetter is incredible, she’s a wealth of knowledge and great with communication. She can close a deal faster than anyone I know!

Lori Fetter is incredible, I recommend her to everyone in need of a lender 😁

Reply from Lori Fetter

October 23rd, 2024 05:34 PM

Thanks so much for your stellar review, Kelly! It was really a joy to help you with your lending needs. Your recommendation means the world to me. I'm here at Ruoff Mortgage whenever you need anything in the future. Thanks again!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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