Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Russ Iona, Ruoff Mortgage has received a review with 5 star rating from Jordan A
Reply from Owner
August 10th, 2026 04:14 PM
Jordan, thank you for the 5-star rating! I'm pleased to know you had a positive experience with me at Ruoff Mortgage.
Extremely easy process and helped with any questions that I had
Reply from Russ Iona
August 7th, 2026 03:03 PM
Jordan, I'm glad to hear that you found the process easy and that I could assist with your questions. Thank you for your feedback, and feel free to reach out if you need anything else in the future.
Lori was very attentive, she was quick to answer any text and call. She was very knowledgeable, and was able to answer any questions me and my husband had. She is very kind and easy to work with, I'd happily recommend her.
The whole loan process.
Reply from Josh Pick, Ruoff Mortgage
July 25th, 2026 11:01 PM
Thank you for the 5-Star review, Ann, and congratulations to you and Kip! Talk soon!
great communication and very friendly
Reply from Russ Iona
August 4th, 2026 05:58 PM
Amber, I appreciate your kind words about my communication and friendliness. It's great to know you had a positive experience with me at Ruoff Mortgage.
Working with Matt Koch as our loan officer was an outstanding experience from start to finish. We were in lockstep throughout the entire process, and he kept us informed every step of the way. Matt is incredibly pleasant to work with, responsive,...
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Reply from Owner
July 30th, 2026 12:50 PM
Flavian, it was so great working with you both on your new home purchase. I'm super pumped that we were able to get this done much earlier for you and hope you are enjoying your time away. Cheers, The Koch Team.
Working with Matt Koch as our loan officer was an outstanding experience from start to finish. We were in lockstep throughout the entire process, and he kept us informed every step of the way. Matt is incredibly pleasant to work with, responsive,...
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Reply from Matt Koch
July 30th, 2026 12:51 PM
Flavian, we're glad to hear that Matt provided such a positive experience for you during your home-buying journey. It's wonderful to know that his professionalism and clear communication made the process feel simple and straightforward. Thank...
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This is the second time I've used Russ and I would go to to him every time!
Reply from Russ Iona
August 3rd, 2026 03:04 PM
Kyle, I'm happy to hear that you chose to work with me again. Your trust means a lot, and I'm here whenever you need assistance in the future.
Tara Jenior, Ruoff Mortgage has received a review with 5 star rating from Anna N
Reply from Owner
August 3rd, 2026 03:13 PM
Anna, thank you for the great rating! I'm glad to have been able to assist you with your mortgage needs. If there's anything else you need, please don't hesitate to reach out.
Tara knows what's up! Wonderful customer service and very down to Earth. If I had to do this process over again, I would follow her to any mortgage co. Thank you Tara!
Reply from Tara Jenior
August 3rd, 2026 06:45 PM
Thomas, I appreciate your kind words and am happy to hear you had a wonderful experience. It's great to know that you felt supported throughout the process. If you ever need assistance in the future, I'm here to help.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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