Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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closed
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9 AM to 5 PM
Tues
9 AM to 5 PM
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Reviews from Web
good people
Reply from Owner
July 31st, 2025 07:28 PM
Thank you, Daniel. I appreciate your kind words. It's my goal to provide a supportive and positive experience for everyone I work with. If there's ever anything more I can do for you, feel free to let me know.
Matt Koch is a nice guy.
Good overall first time experience
Reply from Matt Koch, Ruoff Mortgage
July 31st, 2025 07:26 PM
I'm glad to know that you had a positive first-time experience, Daniel. It's important to me that my clients feel comfortable and supported throughout the process. If you have any questions or need further assistance in the future, please don't...
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Mike was easy to work with and gave us the best options for us from the beginning and really helped inform us in a process we knew nothing about as first time home buyers. It was a very positive experience for us!
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Reply from Michael Shannon
June 7th, 2025 03:22 PM
I'm thrilled to hear that your experience as first-time home buyers was so positive. It was my pleasure to work with you and provide options tailored to your needs. Thank you for your kind words and for choosing Ruoff Mortgage.
Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Joshua L
Reply from Owner
August 13th, 2025 08:13 PM
Joshua, we truly appreciate your feedback and are thrilled that your experience with Matt Koch was so positive. His commitment to providing trustworthy and supportive service aligns with our values at Ruoff Mortgage. It's wonderful to hear...
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Matt was very easy to comunicate with and made us feel at ease throughout the process.
Reply from Matt Koch
June 6th, 2025 03:14 PM
I'm glad to hear that I could make the process comfortable and communication easy for you. It was a pleasure assisting you at Ruoff Mortgage. Thank you for your kind words.
Josh made things so simple a caveman could understand and complete home loan process. He answered questions and clarified the parts that we had questions about and was with us each step of the process. Rueoff also had a great tech platform...
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Reply from Owner
June 16th, 2025 05:42 PM
Lol thank you, Michael! I appreciate you taking the time to complete the survey and leave your testimonial...it's much appreciated, and congratulations to you and Nicole!
Josh made the process simple and easy to understand. He answered questions and clarified the parts that we had questions about. He made things so simple a caveman could understand and complete the process.
Reply from Josh Pick
June 6th, 2025 02:20 PM
I'm thrilled to hear that I was able to make the mortgage process simple and easy for you. It was a pleasure answering your questions and ensuring clarity throughout. Thank you for your kind words and for choosing Ruoff Mortgage.
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Stephanie Stoltz, Ruoff Mortgage
The communication process was amazing! I was so glad working with you guys!
Reply from Stephanie Stoltz, Ruoff Mortgage
June 1st, 2025 03:34 PM
I'm thrilled to hear that you found the communication process amazing. It was a pleasure working with you as well, and I'm glad we could assist you effectively. Thank you for your kind words!
This was our second time working with Keegan at Ruoff Mortgage. He was very responsive and exceptionally helpful throughout the entire process. I would recommend Ruoff Mortgage to anyone looking for mortgage loan services.
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Christi Nichols, Ruoff Mortgage
Very Informative however there was a condecending attitude from the loan officer. Had to keep resending info because she wasn't clairifying what issues were occurring and then blamed us for sending wrong information and told me we were making...
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Reply from Christi Nichols, Ruoff Mortgage
May 23rd, 2025 05:23 PM
Thank you for your comments, Kasey. Even if they were difficult. Apologies for a stressful process. I will use your notes to better the experience for future buyers.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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