

MI, Grand Rapids
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM(Open now)
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Reviews from Web
Ashley was kind and friendly and very patient.
Reply from Ashley DeYoung
March 10th, 2026 02:20 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Thank you for help
Reply from Matt Howard
March 9th, 2026 05:38 PM
I'm grateful for your note, Mohit. It was a pleasure to help you with your refinancing. If you have any more questions or need further assistance, don't hesitate to reach out. Thank you for placing your trust in me at Northpointe Bank.
Jim was very attentive and worked hard to get us a quick close.
we would and Have recomended him to Real Estate Brokers and others
Reply from Jim Van Law - Northpointe Bank
March 7th, 2026 06:48 PM
Holly, it's great to hear that you appreciated the attentiveness and effort I put into ensuring a quick closing for you. Thank you for recommending me to Real Estate Brokers and others—it truly means a lot.
Ian took care of every detail in the process and had worked painlessly to ensure that we had a smooth experience in taking this loan. The quality of communication, professionality truely distinguished himself from the competition.
Reply from Ian McLellan
March 9th, 2026 02:58 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Maria was wonderful and helpful!
Reply from Maria Labie - Northpointe Bank
March 2nd, 2026 12:27 PM
Dominque, you and your husband exemplify, love, team and the power of working together.Due to your diligence focus and trust, your little one is the most incredible home.Thank you for the gift of getting to know you both better and your trust...
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Great service!
Reply from Matt Howard
March 9th, 2026 05:48 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Smooth easy execution
Reply from Maria Labie - Northpointe Bank
March 1st, 2026 02:42 PM
Scott thank you, we appreciate you. You are home!
Easy process and good communication!
Reply from Jim Koops
March 9th, 2026 09:42 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Jim Koops - Northpointe Bank has received a review with 5 star rating from Jeffrey L
Jim was proactive and clear throughout the entire refinance process. Look forward to working with him and the rest of the Northpointe team in the future.
Reply from Jim Koops
March 9th, 2026 12:22 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender