MI, Grand Rapids
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM(Open now)
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Reviews from Web
Not all the documents that were required for the loan application were mentioned beforehand. There was a period of about 3 weeks when it wasn't clear to me if my loan would be approved by underwriting because the documents I was providing were...
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Reply from Ian McLellan
March 23rd, 2026 05:58 PM
Thank you for sharing your thoughts, Prateek. I understand the importance of having a clear picture of the documentation needs and timeline during the loan process, and I'm sorry for any uncertainty you faced. While I'm pleased that my team...
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Jason Smith - Northpointe Bank has received a review with 5 star rating from Senan Y
Jason is very good at what he does. He is knowledgeable, honest, and personable. will plan to do more deals with him in the future!
Reply from Jason Smith
March 23rd, 2026 01:04 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Great experience!
Reply from Brett Foster - Northpointe Bank
March 16th, 2026 12:32 PM
David, I appreciate your feedback and am happy to hear you had a great experience. Thank you for choosing me and Northpointe Bank for your refinancing needs.
Dirk was very helpful and answered all our questions!
Reply from Dirk Roskam
March 20th, 2026 05:55 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Tim was so very polite, helpful, and prompt in answering all my questions. We had to pivot at some point because of issues with my condo board, but he was very fast in helping me address it. Refinancing process was so easy and seamless thanks...
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Reply from Timothy Tusing
March 20th, 2026 02:36 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Initial communication and explaination of the All-in-one loan was great. As the process progressed, I had to keep asking for information. I did not get the final amount to close until I arrived at the closing meeting. The estimated number increased...
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Reply from Ed Napieralski - Northpointe Bank
March 16th, 2026 08:16 PM
I appreciate you sharing your feedback with us, it truly helps us improve. I'm genuinely sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending...
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Timothy was very responsive and provided explanations to my questions!
Reply from Timothy Tusing
March 20th, 2026 05:53 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
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Jim Van Law - Northpointe Bank
Jim Van Law is the best in the business.
Reply from Owner
March 17th, 2026 12:37 PM
Mike, thank you for your kind words. Appreciate you taking the time to post this review.
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Jim Van Law - Northpointe Bank
Jim Van Law was great to work with. He put together a great offer and was always available. I look forward to doing future business with Jim.
Reply from Jim Van Law - Northpointe Bank
March 17th, 2026 12:38 PM
Michael, it's great to hear that you had a positive experience. I also look forward to working with you again in the future. Thank you for sharing your experience!
861–870 of 5029
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender