MI, Grand Rapids
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Business Hours
Wed
8 AM to 6:30 PM(Open now)
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Jim Van Law - Northpointe Bank
Jim Van Law - Northpointe Bank has received a review with 5 star rating from Lizzy U
Reply from Owner
March 21st, 2026 02:40 PM
Thanks Lizzy, I really appreciate the feedback. I wish you the very best in your new home.
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Jim Van Law - Northpointe Bank
Thank you Jim we would reccomend you to any of our friends and family.
Reply from Jim Van Law - Northpointe Bank
March 21st, 2026 02:41 PM
Elizabeth, I'm glad to hear you would recommend me to your friends and family. That means the world to me.
The process seemed to comprehensive of needs for proof of documentation needed. It took forever and had many extra asks and or repeated asks. But overall in the end we are happy to finally be moving forward.
Reply from Ed Napieralski
March 27th, 2026 05:33 PM
I'm grateful for your feedback, Sean. It sounds like the journey had more documentation requests than anticipated, which I understand can be demanding. I'm pleased to know that, despite these challenges, you're happy to be progressing. If you...
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Jim was very transparent and gave me great rates
Reply from Jim Koops
March 27th, 2026 12:29 PM
I really appreciate the feedback and am looking forward to working with you again.
Jim Koops - Northpointe Bank has received a review with 5 star rating from Cheryl P
Very responsive to my questions, knowledgeable and professional.
Reply from Jim Koops
March 27th, 2026 09:04 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Ashely was very knowledgeable and always willing to answer any questions in a timely manner. Ashley made the loan process easy!
Reply from Ashley DeYoung
March 25th, 2026 06:38 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Timothy made the process very easy and was understanding and helpful with all my questions
Reply from Timothy Tusing
March 25th, 2026 06:06 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Brett understood from the start that we were "best rate motivated," and he cut right to the chase. The whole process was easy and straightforward. He understood my questions and provided clear responses. This is exactly the experience I was...
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Reply from Brett Foster - Northpointe Bank
March 18th, 2026 05:27 PM
Sarah, I appreciate you sharing your experience with the refinance process. It's great to know that my approach aligned with exactly what you were looking for and that the process felt easy and straightforward. I’m glad I could provide clear...
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Jason makes the whole process very
Reply from Jason Smith
March 25th, 2026 02:24 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
831–840 of 5029
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender