MI, Grand Rapids
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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8 AM to 6:30 PM
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closed
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closed
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Maria Labie - Northpointe Bank
Maria and team were always available and were quick to reply to me. They answered my questions thoroughly and were very helpful and kind! They allowed me to easily expedite my closing with no issues.
Reply from Maria Labie
April 3rd, 2026 02:58 PM
Kelsey we are so honored to be able to assist you. You could have chosen any bank to work with we are so grateful and honored you chose us. I can't wait to meet you! - Maria
Jim Koops - Northpointe Bank has received a review with 5 star rating from Jerry V
Jim kept me up to speed through out the entire process!
Reply from Jim Koops
April 9th, 2026 05:47 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Jim was communicative throughout. He provided quotes quickly when I requested them and then after I applied he was very responsive to questions and helpful answering them.
Reply from Jim Koops
April 9th, 2026 05:08 PM
I really appreciate the feedback and am looking forward to working with you again.
We've done business with Ian multiple times and it has always been a great experience.
Reply from Ian McLellan
April 9th, 2026 03:58 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Great job! Thank you.
Reply from Jim Koops
April 9th, 2026 03:17 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Dirk is fantastic to work with!! We've worked with him in the past and trust he will always have our best interests in mind when going through our financial and banking needs. We'll always use him as our loan officer. He truly cares about his...
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Reply from Dirk Roskam
April 9th, 2026 02:40 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Process was straight forward
Reply from Brett Foster
April 7th, 2026 03:06 PM
It's good to know that you found the process straightforward. I appreciate you taking the time to share your experience with refinancing through Northpointe Bank. If you have any further questions or need assistance in the future, feel free...
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Tim did everything he promised and provided excellent communication throughout the process. He also was very helpful in working through internal issues in the underwriting process.
Reply from Timothy Tusing
April 9th, 2026 02:05 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
got the deal that was offered.
Reply from Ian McLellan
April 9th, 2026 01:44 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender