MI, Grand Rapids
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Reviews from Web
James Mahieu - Northpointe Bank has received a review with 5 star rating from Tim J
Reply from Owner
April 2nd, 2026 04:11 PM
Thank you Tim, congratulations again on buying your new condo!
James was a pleasure to work with. He made the buying experience easy.
Reply from James Mahieu - Northpointe Bank
April 2nd, 2026 03:04 PM
I'm glad to know that you found the buying experience smooth and enjoyable, Timothy. It was a pleasure working with you, and I'm happy I could make the process easier. Thank you for your kind feedback and trusting me and my team to see you...
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ryan was easy to work with, quick to respond and not pushy . I actually talked to another loan officer there a few months back and he was horrible . I happened to call back b/c of the rate advertised on credit karma and glad Ryan was the one...
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Reply from Ryan Bird
April 9th, 2026 12:55 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Ian is great to work with and always on top of everything. We've done multiple loans with him now and will continue to do business with Northpointe based on the excellent experience.
Reply from Ian McLellan
April 9th, 2026 12:41 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Jae's was very attentive and reacheable for conversation or text to answer questions for us .
Reply from James Mahieu - Northpointe Bank
April 2nd, 2026 12:23 PM
I'm glad to know that you found me attentive and accessible, Jeanne. Being available to answer your questions is something I prioritize to ensure a smooth and informed purchase experience. Thank you for trusting me and my team to see you through...
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Jim Van Law - Northpointe Bank
Jim Van Law - Northpointe Bank has received a review with 5 star rating from Cathy
Reply from Owner
April 4th, 2026 02:10 PM
Thank you Erin
for
Jim Van Law - Northpointe Bank
Jim is thorough and patient, and takes rhe time to explain things so that i undwrstand them hw he keeps his word
Reply from Jim Van Law - Northpointe Bank
April 4th, 2026 02:10 PM
Catherine, thank you for sharing your experience with the refinancing process. If you have any more questions or need further assistance, feel free to reach out.
Ian is always a pleasure to work with
Reply from Ian McLellan
April 9th, 2026 04:32 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
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Jim Van Law - Northpointe Bank
We originally financed with Northpoint and were told by our lender that we would be able to refinance one time with no closing cost. We just refinanced and had to argue with Jim and Northpoint on previous communications. Luckily we had everything...
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Just an overall smooth experience.
Reply from Ryan Bird
April 8th, 2026 03:33 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender