MI, Grand Rapids
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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8 AM to 6:30 PM
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closed
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Great experience, easy & timely closing.
Reply from Jim Koops
April 30th, 2026 01:06 PM
I really appreciate the feedback and am looking forward to working with you again.
Overall... James was fantastic to work with. He made the whole process easier. He answered our questions promptly as well. I would absolutely use James again if we ever needed a loan in the future.
Reply from James Mahieu - Northpointe Bank
April 27th, 2026 02:13 PM
I'm pleased to know that you found the process easier with my assistance, Kirk. Answering your questions promptly is important to me, and I'm grateful for your positive feedback. I look forward to the opportunity of working with you again if...
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Ashley has a very positive attitude and answers all questions asked. She is always professional and make sure all information is understood.
Reply from Ashley DeYoung
April 30th, 2026 12:31 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Ryan is the man and made everything easy. I was very comfortable working with him.
Reply from Ryan Bird
April 30th, 2026 05:41 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
While shopping for my first refinance, I called several lenders, but the last call I made was to Northpointe. After getting connected with Ian, I knew I was in great hands. He was so easy to talk to, professional, and has a ton of experience....
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I recently completed a refinance through NPB and wanted to recognize Ian for the outstanding service he provided throughout the process. From our first conversation to closing, Ian was professional, responsive, and thorough. He took the time...
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Reply from Ian McLellan
April 29th, 2026 05:23 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
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Jim Van Law - Northpointe Bank
Jim is phenominal at his job and made for a very easy closing process.
I will absolutely be working with him again.
Reply from Jim Van Law - Northpointe Bank
April 22nd, 2026 01:39 PM
Justin, I'm grateful for your kind words and am pleased to hear that the closing process went smoothly for you. I look forward to working with you again in the future.
Josh is very knowledgeable in his field and very good at communicating And helling understand the process. He cares about others, is so kind, and is super easy to talk to and work with. We have had him do other loans for us and each time it...
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Reply from Josh Schaendorf
April 29th, 2026 01:04 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
It went pretty smoothly and once all the paperwork was in it came together pretty quickly.
Reply from Ian McLellan
April 29th, 2026 12:16 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
I recently completed a refinance through NPB and wanted to recognize Ian for the outstanding service he provided throughout the process. From our first conversation to closing, Ian was professional, responsive, and thorough. He took the time...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender