MI, Grand Rapids
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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8 AM to 6:30 PM
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Reviews from Web
James is fantastic. He is always very responsive and kept me updated.
Reply from James Mahieu - Northpointe Bank
June 15th, 2026 01:10 PM
Thank you very much Melissa, it is always a pleasure working with you and I appreciate you trusting me with your clients!
Overall smooth process
Reply from Matt Howard
June 22nd, 2026 07:28 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Brett has always been a pleasure to work with . Very professional and responsive
Reply from Brett Foster - Northpointe Bank
June 15th, 2026 04:47 PM
Thank you, Christopher, for your kind words. I'm happy to hear that you found my professionalism and responsiveness helpful. It’s been great working with you at Northpointe Bank.
The fast commnunication is alwasy the key!
Reply from Brett Foster - Northpointe Bank
June 12th, 2026 12:43 PM
Yiming, I appreciate your feedback about the fast communication. It's great to know it made a positive difference in your experience with Northpointe Bank.
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Jim Van Law - Northpointe Bank
Jim not only exceeded expectations and delivered above our previous best experience, he went beyond what we even thought to hope for or consider.
Reply from Owner
June 16th, 2026 01:14 PM
Emily, I'm thankful for your kind words and pleased to hear that your experience surpassed even your highest expectations. Going beyond what's expected is something I strive for
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Jim Van Law - Northpointe Bank
Exceeded not only our expectation and best previous experience, Jim delivered service beyond what we would have thought to hope for or consider
Reply from Jim Van Law - Northpointe Bank
June 10th, 2026 08:29 PM
Emily, thank you. I am so happy for you guys.
Everyone I worked with from Mason to Cait were absolutely amazing. I would recommend!
Reply from Mason Maurer
June 17th, 2026 04:26 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Initial disclosures were not coming through due to technical issues. Closing disclosures were not accurate at times, and lender refused to provide an updated one saying "We can’t simply send out LE’s upon request. There had to be specific reasons...
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Reply from Ian McLellan
June 17th, 2026 03:56 PM
Thank you for sharing your experience, Akif. I'm sorry to hear about the challenges you faced with the disclosures and the back and forth on HOA matters. I understand how these issues could cause frustration, and I appreciate your patience...
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Jim Van Law - Northpointe Bank
Jim is simply the best of the best! Flawless execution from start to finish. Thank you
Reply from Owner
June 16th, 2026 01:15 PM
Steve, I appreciate your kind words. It was a privilege to assist you from start to finish.
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Jim Van Law - Northpointe Bank
Jim and the entire Northpointe team are simply incredible! Thank you so much.
Reply from Jim Van Law - Northpointe Bank
June 10th, 2026 01:41 PM
Steve, so happy for you and Emily. Enjoy your beautiful new home.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender