

MI, Grand Rapids
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
From a first time home buyer who is new to the American system, I couldn't have gotten a better agent, Ryan understands culture differences and shock, He is kind and patient. it's been a blessing working with him.
Jason was excellent to work with on my refinance.Still very disappointed on the appraisal as properties were not equivalent to my restoration of the home and thus received a lower cash-out because of this (a Southport appraiser should have...
read more
Reply from Jason Smith
July 17th, 2026 03:41 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
They are very thorough, quick, honest and easy to work with. Mason is also very good at getting back to me to guide me through the whole process.
Mason guided me through the process and continued answering tons of questions I had. He was upfront, honest and diligent.
Reply from Mason Maurer
July 16th, 2026 03:55 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Had a wonderful experience. Had a one off loan I didn't think I could get closed and Northpointe was able to get it done.
Reply from Mason Maurer
July 16th, 2026 01:29 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
every was very nice. It took some time to get the loan done but they worked hard to get the MSHDA portion done. Honestly the MSHDA part was the only thing frustrating, but that's not this teams fault. Everything else went really good.
read more
Reply from Jon Izenbart
July 16th, 2026 12:33 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
They are very thorough, quick, honest and easy to work with. Mason is also very good at getting back to me to guide me through the whole process.
Zack, and his team was tremendous! They bent over backwards making the transition, and process as smooth as possible. Turned a business transaction into a friendship! Couldn’t be more happy with how things went with Zack over at NP! Would recommend...
read more
From a first time home buyer who is new to the American system, I couldn't have gotten a better agent, Ryan understands culture differences and shock, He is kind and patient. it's been a blessing working with him.
Ryan was patient, very approachable, kind and always available for his client
Reply from Ryan Gummere
July 15th, 2026 09:40 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
321–330 of 5024
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender