Mason-McDuffie Mortgage, Reno, NV
Reno, NV
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Customer service and the ability to meet and talk to a real person
Reply from Kim Marcarelli
November 17th, 2025 08:21 PM
Congratulations Martin! I was a pleasure working with you both!
Mike is amazing. He assisted us through every small detail and explained everything so that we fully understood the process. He consistently checked in and continuously provided us with information as things changed and moved forward. We appreciate...
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Reply from Michael McIntosh
December 2nd, 2025 08:30 PM
Hi Stacy,Thank you for your kind words, they are truly humbling.The opportunity to work with you and Jason is the greatest compliment that I can receive.As always, I will continue to monitor your mortgage into the future, and please do not...
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Great communication Mike is knowledgeable, personable and supportive throughout the process
Reply from Michael McIntosh
December 2nd, 2025 08:22 PM
Hi Debi,
Thank you for your kind words.
It was my pleasure working with you again and I look forward to our next opportunity to work together.
Warmest regards,
Mike
for
Debbie Wood
Debbie, is a fantastic, professional and very knowledgeable loan officer. Kept us updated and really looked out for our best interest. Would highly recommend her (and have) to anyone who i talk to.
Reply from Debbie Wood
November 8th, 2025 05:15 PM
Thank you both for your patience waiting for the market. You deserve the best. I'm always here for you. Take Care!
for
Franco Manueli
An excellent team, a quick and easy process, impeccable work—thank you for helping me fulfill my parents' dream. My heartfelt thanks to the entire team. A thousand times over. Thank you.
I hope I only get divorced once, but for any friends who do (probably gonna be half the people I know...), I'd absolutely recommend Kathy as a loan officer.
Kim was amazing fast efficient got the job done overall very good experience. Can't thank her enough.
Reply from Kim Marcarelli
November 3rd, 2025 05:00 PM
Congratulations Derick!
She did everything that 2 other lenders couldn't do. She is extremely communicative, which is greatly appreciated
Thanks so much
Reply from Kim Marcarelli
November 3rd, 2025 05:02 PM
Thank you Angela! I'm thrilled we could get this one approved and closed for your clients!
for
Jamie O'Brien
Jamie was amazing all the way throughout our homebuying experience, and was there for us every step of the way!!!
Mike was fantastic to work with!
Reply from Michael McIntosh
December 2nd, 2025 08:03 PM
Hi Shannon,Thank you for your kind words.It was a pleasure to work with you again; your trust is the greatest compliment that I can receive.As always, I will monitor your mortgage and stay in touch, and please reach out if I can be of any further...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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