

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Great communications! Loan done early!! WOOHOO!
Reply from Katerina Stephens
February 18th, 2026 06:54 PM
Thank you for your review, Rodica! I'm glad to hear that you were pleased with the communication throughout the process and that we completed your loan ahead of schedule. If you have any further questions or need assistance in the future, feel...
read more
Clint, went above and beyond throughout the whole process. He was always on top of everything and answered any questions we had at any time of the day. He was very honest and gave trustworthy advice.I will return to them next time and refer...
read more
Jamie made every effort to guide us through the many Steps to buying a home. Her promptness to our loan application from start to finish made the process was much appreciate.
Dave really communicates with our mutual clients really well . that Makes our buyers have a very smooth and stress free transaction
Jennifer was helpful, professional, and reliable throughout the entire process. Pleasure to work with.
Reply from Jennifer Patrick
October 10th, 2025 07:43 PM
I appreciate your kind words, Michael. It was a pleasure working with you as well. If you ever need assistance in the future, feel free to reach out.
Katerina was extremely pleasant to work with. She provided us with helpful information and advice. Katerina's customer was like none other. This experience was so effortless due to the amazing team and communication from the team. Thank you...
read more
Reply from Katerina Stephens
February 18th, 2026 06:59 PM
Thank you so much for your 5-star review and exceptional feedback, Julie! I'm pleased to hear that you found the process effortless and appreciated the information and advice I provided. Your experience is important to me, and I’m glad that...
read more
Suzanne was amazing. She is very clear in explaining options and always makes her self available to address any questions or concerns. She is trustworthy and very honest. We've used Suzanne several times for home loans and she is always our...
read more
Communication was VERY poor. Questions went unanswerd for DAYS. It seemed like they hadn't ever done a mobile home loan (or transaction) before. My buyers were first time buyers and they were asked for more money 3 times AFTER signing closing...
read more
Mike is by far the best loan officer we have ever worked with. This is the second time my family has worked with him and each time he surpassed all expectations. He is friendly, professional, and very easy to get a hold of if we have any questions....
read more
Reply from Michael McIntosh
October 8th, 2025 03:49 PM
Hi Cindy, thank you so much for your kind words and for trusting me once again to guide your family through the process! It truly means a lot to know you came back for a second time — that’s the greatest compliment I could receive. Helping...
read more
Jennifer was amazing! Very helpful answered all our questions and walked us through everything
Reply from Jennifer Patrick
October 6th, 2025 03:42 PM
It was a pleasure helping you buy your first home! I am so excited for your family. Feel free to reach out with any questions you may have in the future.
521–530 of 14871
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.