

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Reviews from Web
Constant updates on the loan and very informative as far as a timetable and constant follow up
She is the most helpful, organized and smart person!,she was always making sure to be a step ahead of anybody, explaining the full process clearly since the beginning So that way we were able to know what to expect all the time.She did above...
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Karla was open and communicated with me every step of the way. The process was smooth and requests were easy to send over the information..
Julia is always efficient, friendly and personable.
Judy is kind patient and knowledgeable. I wouldn’t think about using anyone else!
Reply from Owner
October 22nd, 2025 06:55 PM
Thank you Skyla.
Judy is extremely knowledgeable and quick to respond to any questions. I will always refer people to her in the future!
Reply from Judy Bettencourt
October 22nd, 2025 06:54 PM
Thank you so much. We make a great team!
Clear communications and promptly answered any questions we had
Reply from Gregg Anderson
October 3rd, 2025 01:50 AM
I appreciate your positive feedback. Ensuring clear communication and promptly addressing questions are important to me, so I'm pleased to know that stood out during your experience. If there's anything else you need or want to discuss further,...
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how nice and helpful you were during the whole process
Reply from Jennifer Patrick
October 1st, 2025 10:20 PM
It was a pleasure helping you purchase your first home! If there's anything more you need in the future, feel free to get in touch.
Suzanne was absolutely amazing, she has always made herself available, and advises the best interest for her clients. I will always have Suzanne in the mix with my Real Estate endeavors. Thank you, Suzanne!
Brian communicated clearly and processionally every step of the way. No question was a dumb question! He was knowledgable and made sure everything was done on time and correctly. I felt very confident throughout the process because of his support....
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Reply from Owner
October 16th, 2025 11:01 PM
I'm glad to hear that you felt confident and supported throughout the process, Estella. Clear and professional communication is something I strive for, and it's great to know that this helped you feel at ease. I'm always here to answer any...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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