Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Jane Doe
Nikki took the time to truly listen to my needs and requirements for my loan(s). She made more effort than I likely saw in the background of moving my loan through the process. Thank you Nikki!
Reply from Owner
November 13th, 2025 09:47 PM
Thanks for the great review, Gregory! :)
Quick and good communication
Reply from Felicia Battaglia
May 29th, 2026 03:44 PM
Lindsey, I appreciate your feedback on my communication. It's important to me to provide efficient and clear interactions. If there's anything more I can do for you, please feel free to reach out.
Katerina was super friendly but very professional and easy to talk to. She answered all of our questions and concerns quickly and easily, making the experience of being a first time home buyer fantastic!
Reply from Katerina Stephens
February 18th, 2026 06:41 PM
Thank you for your 5-star review , Tracey! I hope you are doing great . I'm really pleased to know that you found our interactions both friendly and professional. It's important to me that all your questions and concerns were addressed promptly....
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is a true professional. And also a very good human being. I would recommend her to anyone looking to finance or buy a house.
Reply from Jennifer Mize
November 13th, 2025 10:27 PM
Joseph, I appreciate your kind words. It was a delight working with you and I'm thrilled I was able to help as you made the big move to NV. I am sure you are going to very happy in your beautiful new home. Please know I am still here as a resource...
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The team work with all involved. They put my our minds at ease. I would recommend them. Great people.
Reply from Cynthia Holthouse
January 13th, 2026 09:00 PM
Pam, it's great to hear that the teamwork involved helped put your mind at ease. I’m pleased you found everyone to be supportive throughout the process. Thank you for your recommendation, and if you have any future needs or questions, feel...
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Less document confusion between how signs what
Reply from Katerina Stephens
February 18th, 2026 06:44 PM
I hope you are doing great, Clinton! I appreciate your feedback. I understand that clear documentation is crucial, and we always looking for ways to make the process more straightforward. If there’s anything specific you’d like to discuss or...
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Julia Harford
The communication stood out most to me. She always made sure we understood what we needed to do and what would be coming down the line.
Cynthia consistently deminstrated effective communication when it came to working with & educating our mutual client. She kept me informed every step of the process. Her dedication to her clients is phenomenal.
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Reply from Cynthia Holthouse
January 13th, 2026 09:02 PM
Tami, I’m glad to know that my communication and dedication were beneficial in supporting our mutual client. Keeping everyone informed is a priority for me, and I appreciate you recognizing that. It's always a pleasure working alongside you....
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Cynthia came highly recommend from a customer she had 30 years ago. She has been very pleasant to work with. Wife & I are already planning on a second home and having 1 as a rental. In due time.
Reply from Cynthia Holthouse
January 13th, 2026 09:03 PM
Brad, it's wonderful to know that a long-term client referred you, and I'm pleased to hear that your experience has been a positive one. I'm glad I could assist you and your wife in planning for your first home and looking forward to the second...
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Great service explained everything very well quickly got everything done
Reply from Judy Bettencourt
November 14th, 2025 03:40 PM
So happy to help you with your mortgage needs.
461–470 of 14871
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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