

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Professional, fast and easy process.
Helpful and convenient. Excellent customer service.
Katerina was so helpful and understanding. And her communication is top-notch. She has a great handle on the process, which put me at ease. And if she didn't have an answer she reached out to her team and got the answers quickly. She was very...
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Reply from Katerina Stephens
August 23rd, 2022 12:11 AM
Thank you so much, Chris! It was great helping you with your first home purchase. It is easy to go through the loan process with someone as detailed oriented, organized and prompt with their paperwork as you are. I hope you really enjoy Florida...
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All the information provided us.
Dianne helped me out from start to finish with buying my home, with the bumps in the road, i had no worry in the world knowing she would do what was necessary to help me overcome them, truly a blessing in disguise. What a gold charm for Mason-McDuffie...
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Katerina was one of the most responsive and proactive lenders I've ever worked with. She was extremely helpful and communicative throughout the process.
Reply from Katerina Stephens
August 18th, 2022 09:18 PM
It was great working with you and helping Chris with his first home purchase ! Thank you for your hard work and diligent communication throughout the loan process. I hope we get an opportunity to help more home buyers together to make their...
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He is very informative and provides different options to clients and advise them on what is best for them. He also makes sure the borrower qualifies before providing the pre-approval letter. He is a great loan officer and manager.
Dan Daniel is a great loan officer. As a realtor, it is important to trust the loan officer working on the loan. Dan covers all aspects of a successful transaction. He keeps agents informed and does everything possible to close fast. He advises...
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Reply from Owner
October 9th, 2023 12:00 AM
Awesome! Thanks Leidi 😄
Communications
Process and options well explained.
Only downfalls were:
Excessive paperwork needed from IRS
Final interest rates was never discussed
Hard to push debt to value ratio higher
Need a Mortgage Lender? Contact Arthur Griffith at Mason-mcDuffie Mortgage Company. He provides excellent service and is well recommended.
Reply from Owner
January 9th, 2026 09:37 AM
Thanks so much Erica!
Glad everything went well.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.