

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Judy consistently kept us informed of current developments and what to expect next, she made the whole process concise and relatively stress free.
Reply from Judy Bettencourt
August 1st, 2024 03:45 PM
It was my pleasure working with you. Congratulations and enjoy your new home!
Charles is the absolute best! He is always available to take my calls and answer any questions my clients and I have. Charles takes his time making sure everyone feels comfortable and at ease throughout the home buying process.
Reply from Charles Sterni
February 11th, 2025 07:00 PM
Tasha, thanks so much for the kind words! I really appreciate you taking the time to share your experience.
Julia was so kind and constantly responsive to my needs throughout the entire loan process. As a first time home buyer, she was very patient with me and walked me through each and every step. She went above and beyond to close in 2 weeks for...
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I had an amazing experience with Charles and his team as a first time homebuyer. Charles was very thorough in explaining the process of buying a house i truly don’t think anyone else would have been more on top, educated, and honest as this...
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Reply from Charles Sterni
February 11th, 2025 07:01 PM
Connor, your words mean the world to me and my team. As a first-time homebuyer, I know the process can be daunting, and it's truly fulfilling to hear we made it a positive experience. I appreciate you highlighting our thoroughness, honesty,...
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We are pleased with Margies expertise, she went over and beyond and always picked up our phone call when we had unclear questions about the pre approval and approval process, I would highly but highly recommend Margie she over exceeded our...
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Tom is diligent and thorough! He knows what to do and works well with buyers. My buyer was well taken care of and I will definitely use him again.
Reply from Tom Engwer
February 24th, 2025 08:37 PM
Thanks for the great review Twila. It's always great working with you.
Amanda and her team are AMAZING!! I am so appreciative of all of their help!
Reply from Amanda McCandless
September 12th, 2024 08:55 PM
Thank you Morgan! It was a pleasure working with you!
Kelly is AMAZING! There aren't enough stars on this survey to give her! She was always in touch, in constant communication of the loan process. She made it very smooth and stress free. I feel she went above and beyond of what is expected of...
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Reply from Kelly Ross-Hagans
July 29th, 2024 06:15 PM
Rebecca! Thank YOU! It has been my pleasure to assist you and I am so thrilled that this worked out for you! I look forward to working with you in the future.
Michelle is wonderful with communication we were kept apprised of how the loan process was going the entire time. She also made the entire transaction go so smoothly. Highly recommend her and her team!-Amy Hubbard, Windermere Group One
The whole process from start to finish was super smooth. Any time I had questions, Michelle was there to answer them and I appreciate her support through the entire process!
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
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