

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Rosa is the most knowledgeable and experienced loan officer I have ever worked with.
good communication and very responsible
Matt has and is very helpful with any questions I may have. He takes the time to talk and explain the information. He is kind and values his clients. Talks in a pleasant manner.
Reply from Matt Miller
August 22nd, 2024 06:28 PM
I am very happy to have helped you buy your forever home. Thank you for your kind review.
Katerina makes herself available always. She responds quickly and is totally on top of things. She explains all your options in detail and is thorough and patient when answering any questions or concerns. In a word she is just excellent!
Reply from Katerina Stephens
August 5th, 2024 05:22 PM
Thank you so much, Kim, for your fantastic review! I'm glad to know that you found my service helpful. It's my priority to make sure you are fully informed and comfortable throughout the process. I appreciate your feedback and it is a pleasure...
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Matt was great to work with until the end of the loan. He delayed things and caused a loan to not get funded until days later than it should have. Paperwork was being requested up until closing. A communication error was prevalent and this...
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Julia was awesome.
Reply from Julia Harford
May 12th, 2025 09:28 PM
Hi Brien! Hope you are well!
Jennifer was responsive and really spent time finding all the best options for us.
Reply from Jennifer Patrick
August 10th, 2024 05:23 PM
I'm happy to hear that you had a positive experience, Cary! It was truly my pleasure to assist you in finding the best options. I'm here whenever you need help in the future.
Brian Linchey is an extraordinary who goes above and beyond to help his clients. He listens to his clients with his heart and mind to understand their needs to provide advice or help his client's needs. Whether in business or any other leadership,...
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Reply from Owner
January 9th, 2026 09:32 AM
Thank you so much Roman for your heartfelt and generous review. I'm truly humbled by your kind words. It's been a privilege to work with you since 2007 and help you achieve your financial goals, including homeownership. Your trust and support...
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Michael provided ongoing support by examining options for selecting the right property and financing strategies. He was patient and thorough in responding to my questions. There were no surprises during the process of signing final documents....
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Reply from Michael McIntosh
January 14th, 2025 03:51 PM
It was both a privilege and pleasure to work with you once again, Shannon.I know that you are enjoying your new home from our conversations.Please let me know if you have any questions or needs.I will stay in touch and advise you when you might...
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Judy Bettencourt has received a review with 5 star rating from A G U
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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