Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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The Tom Parke Mortgage Team
The Tom Parke Mortgage Team was very responsive, provided excellent communication and customer service. A team member was always available and picked up our calls especially during critical moments during the process.
Great experience while getting our HELOC
Reply from Owner
October 28th, 2024 05:31 PM
It was a pleasure working with you. Thank you.
Just was patient when we needed and prompt when we were ready. Great experience in spite of crazy high interest rates.
Reply from Judy Bettencourt
October 28th, 2024 05:36 PM
Thank you.
Gregg was very supportive, patient and helpful to me - especially regarding my lack of "techy" skills.
Reply from Gregg Anderson
October 25th, 2024 08:45 PM
It was my pleasure to help you out Mary! Thank you for the 5 star review!
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Jennifer Patrick
Ms. Jennifer Patrick embodies the essence of a true professional, demonstrating exceptional expertise and unwavering dedication. Her remarkable patience and guidance were invaluable as we navigated a complex and unfamiliar process. Ms. Patrick's...
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Reply from Jennifer Patrick
October 25th, 2024 04:03 PM
Hi Jason, thank you for the kind words, I am humbled by your review! It was a pleasure working with you and your wife. Feel free to pass my name along to anyone else who might be in need of loan services. Thanks again, Jason!
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David Biggs
David was great to work with. Great communication, very knowledgeable and performed exactly as he said he would.
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Gina Proctor
We had a great experience. We were fully supported throughout this entire process with amazing guidance and patience. We are very grateful for all the help we received.
Katerina kept me updated on every phase an aspect of the Loan process . Closing smoothly and on time!
Reply from Katerina Stephens
October 22nd, 2024 10:16 PM
Hi Cynthia, Thank you so much for your glowing 5-star review! I'm delighted to hear that you found the loan process for our clients smooth and timely. Your feedback is greatly appreciated and it was a pleasure working with you. Katerina Stephens...
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Jane Doe
Linda and Zachary made the experience of purchasing a new home (without moving out of my current home, something I thought couldn't be done before meeting them) seamless during an accelerated escrow period. I can not imagine going through this...
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Reply from Owner
January 9th, 2026 09:45 AM
Thanks for the great feedback, Ryan and CONGRATULATIONS on your new home purchase! :)
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Jennifer Patrick
Communication and working together is how we get to the closing table. I appreciated her willingness to help my clients find what they needed to make this happen.
Reply from Jennifer Patrick
October 22nd, 2024 01:56 PM
It was a pleasure to support your clients in finding what they needed to reach their goals. Enjoyed working with you and look forward to doing it again in the future.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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