

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Judy Bettencourt has received a review with 5 star rating from Gary S D
Reply from Owner
October 28th, 2024 05:37 PM
It was a pleasure working with you again. We make a great team.
Judy is always on top of our timelines and is great at communicating where we are at and what we need.
Jennifer did a wonderful job letting us know what information we needed to gather, keeping us informed of the progress of our loan application throughout this tedious process, and provided timely advice along the way. She took the worry away....
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Reply from Jennifer Mize
October 21st, 2024 06:34 PM
Thank you Lynne! The loan process can be extensive, so my goal is to make it as easy and clear to understand. And as fun as possible, since you are buying a beautiful new home...or in your case beautiful ranch! Congratulations!
It was painless, super streamlined. Appreciated Michael’s support and the ease of communication. Also felt super comfortable asking questions!
It was and still is great to work with Don. Without him, it would had been impossible to realize a dream! Thank you so much!!
Reply from Don Bartolomucci
October 21st, 2024 01:51 PM
Michael, it was a complete pleasure to work with you. We are so excited to have had the opportunity to Assist you. We cant wait to see this next chapter of your Live and wishing you many happy memories in your new home!
Don and Ellen were fantastic to work with. They are pleasant, efficient and proactive. They even worked on a holiday weekend and after hours to ensure the file closed on time.
Reply from Don Bartolomucci
October 21st, 2024 01:52 PM
it takes a Great Team to to Have GREAT results. Corrine, we are so happy to be part of YOUR TEAM!
Dedicated to her work. Did all the worrying for us. A great representative if your company!
Reply from Jennifer Mize
October 21st, 2024 06:37 PM
I am a great worrier Bob, no need for you to worry as well. You should enjoy the process. It was a privilege to help you with your VA loan. And thank you for your service!
So easy to understand. Karla made the procedure very pleasant.
If the need arises, Karla will be our first call.
Reply from Owner
January 9th, 2026 09:45 AM
Thanks for your feedback and great review, Tom! :)
Communication was fabulous. So appreciated by an older gal like me. Karla is the best! She made things so pleasant. Thanks, Karla.
Reply from Karla Legas
October 18th, 2024 06:36 AM
You were a pleasure to work with. I appreciate your kind words...Congratulations on your new home!
Karla is extremely knowledgeable, very reachable and responsive and just knows how to get it done.
Reply from Karla Legas
October 17th, 2024 04:40 PM
Thank you so much for your kind words :) It was my pleasure!
1021–1030 of 14872
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.